Popeyes Louisiana Kitchen

"I have been going to this location for years and witnessed the decline in food value and customer service. On my recent visit, I was pleasantly surprised. Customer service was great, and food was cooked to order. Hot and fresh. I enjoyed it."

"I placed an online order and had my boyfriend pick it up. They told him it would be another 10 min. He went back in and then it was another 7. It’s been over an hour and either the people who work here are under the influence of something. The manager is too busy flirting instead of helping the team push orders. This Popeyes is only an exit from me and it takes too long to get food. I could’ve went to another city and the food would be faster. Do better!"

"I had coupons so I went to this location since it was close to my work. I got there shortly after 11am and I was the only patron inside. The woman at the front was new and definitely shouldn't have been on the register by herself. It took about 15 minutes to place two orders (both just a 3pc chicken tender with mashed potatoes and a biscuit) It then took over 20 minutes to get my food. I had less than 5 minutes to eat my food before I had to clock back in at work... very disappointed in the service and the poor woman at the front looked so lost since no one was helping her. The food was on par for Popeyes, but I'll never go to this location again."

"The food is almost always cooked right. Always crispy with the correct amount of spice, if you prefer the spicy chicken. The sides are always good. They are generally very generous with their chicken tenders, and you will usually find one or two extra tenders, depending on a 3 or 5 piece meal."

"We come to this location often due quality of food and service. Who wouldn't like Popeyes? But tonight was NO exception! Placed a mobile order at 8:10 pm to be picked up in the store . We arrived to this location at 8:30 pm only to find out the doors were closed with no sign whatsoever the reason behind it. The hours of operation posted in the window clearly states dining room opens until 9:00 pm. We had no choice but to go to the drive thru. Upon arriving at the drive thru our food was not ready. It was 8:45 pm at this time and yet we have to wait additional time to finally get our food and considering this order was place through the app. At this point we asked the male crew member why the dining room was closed and he stated they were "understaffed". This was the same excuse used to our previous visit but we let it go. And mind you this male crew member was not representing Popeyes by wearing an MLB baseball cap (A's) and not a Popeyes hat - really not a good representation! The wost part is the food - OLD and DRY. There was nothing appetizing about it as they looked like they have been sitting out all day The pictures tell it all and the tenders was also missing the dipping sauce. Such an unfortunate experience tonight - money was definitely wasted. The management really need to look into this understaffed issue . Will not come back to this location again."