Jack in the Box

"I specifically asked for the side of ranch and extra sweet and sour sauce and hot sauces twice and asked again when I got the bags, I asked is the sauce in here and the lady said yes. I can’t even understand why she would put other sauces besides the one I asked for? It’s something so simple and sounds shallow but it upsets me. It’s just a sauce, but please get it right."

"Best strawberry milkshake and better fries than McDds. In Chicago we don't have jack in the box."

"My fries were cold/old but the customer service and everything else was great, Update from response: WOW!!!! I don't like the response I received as well, completely oblivious to the fact that u served cold/old fries, not even apologetic for it, JUST SAD!!!! Shows me wht kind of manager runs this place!!! YOUUUUUU can do BETTER for ur customers!!!!!"

"It's fast food. What can someone say good or bad? If you're looking for something quick and comforting here you go. If you want something that tastes good or is good for you keep going."

"Did I come in when an employee was having an off day? Or, perhaps I may had been dealing with a new employee? I went to the drive-thru to order an ultimate cheeseburger combo with a Coke. The cashier almost forgot to give me my credit card back as I was about to drive away. A few minutes later when I arrived home, I discovered the French fries were missing from the bag. So, I drove back and explained to the cashier that the fries were not included. She looked inside the bag and when she saw they weren’t there, she gave me fries. I asked if I could receive a discount due to this happening. To my surprise, the response I got from the employee was ‘you got your fries.’ The manager was nearby and also confirmed that no discount could be given. I’m home now after driving to Jack in the Box twice and am no longer feeling hungry. I just looked in the bag for the receipt and thought it might be possible they initially thought I only wanted an ultimate cheeseburger and a Coke, but there was no receipt (and also was never handed one). On a side note, when the ultimate cheeseburger was newly created during the 1980s this was the location I first tried it at. I’ve continued to order the ultimate cheeseburger, however, there are so many other eateries I can go to which don’t have these frustrations and appreciate customers putting money into their business. *****Per the response below, I contacted Jack in the Box but haven’t heard back as of 11-12-23. Have also regularly checked my junk mail folder but didn’t see an email from them.*****"