Domino's Pizza

"I know now why is this location has so many bad reviews, because of the bad employees because Domino's quality is amazing. Either she should be disciplined or this is not the right job for her let her go. So we stopped by yesterday to get a pizza for my grandkids. I know what they like and there's no way I can do any mistakes in ordering. But on the other side if there's only one employee she's taking the orders, she's making the pizzas, she's on phone with somebody smiling giggling and talking, she gets disconnected and then again ask Siri to call somebody who just got disconnected. Things happens. So the only girl in the store, she came to the front to take my order and all of a sudden she said hang on, So I just was waiting for her to be ready and to my surprise she said sir you go ahead order or pick up. So I guessed that she was asking the person to hang on on phone. Anyways so I ordered and I asked for the receipt because I was unable to make a order through my app which was not given to me. I think it was a rush time around 5:00 p.m. so she was very busy delivering the pizzas and making the pizzas & and talking on phone. So after waiting for 20 minutes My pizza was handed over to me and when I looked at it it was a thin crust instead of pan crust or thick one. I know what my kids like and how can I do that mistake But anyways. I told her that my order is done wrong to which she responded by raising her both hands sideways. And telling me twice that I ordered a thin pizza. I asked her if she can fix my order because my grandkids are not going to eat it. She did not answer anything she got frustrated because the call was interrupted and other pieces were on the conveyor in all stuff in total. When I asked her again my pizza be done again she did not answer and went back to the conveyor. I left the store with a screwed up order in my hand. I went to a nearby pizza store and got a thick one made for my grandkids. The $25 wasted was not happy about it but I gave that to one of the transients and he was happy. I checked under the receipt there was no name of the server it's only capital 'C' as her name. I just have a question I'm old man I don't argue but in United States in Domino's it happened for the first time when my order was done wrong and it was not redone or fixed. Mistakes happen but we all fix it. Miss C If you are the only one in the store and your country still talking on the phone of course you're going to do some mistakes but again you cannot be rude to the customer and show your back when they ask you to fix the order. I just want Domino's to train her better and let her read the fine lines where Domino's was supposed to fix my order as it was not done right because of her distraction. I know what I eat I know what my grandkids like I know what I always order from Domino's. So whoever is the manager at this location number #7852 magnolia Street Corona. Please let her take some rest because it appeared that she was too much engaged on the phone as you guys can check the cameras that she was until she talking with airpods. I'm adding a part of my receipt as the picture so you guys know exactly who the employee was. I'm not going to stop going to Domino's because we love Domino's but of course I will never ever ever go to this location spend some more money on gas and go to other location. I'll be available to talk and to confront this person because I don't want her to be on job with the same behavior and spoil other people's order and mood. Very unhappy but Domino customer from last 22 years."

"Completely incompetent. They have gotten my order wrong the past 2 times. This last time I called to kindly get a refund for the items missing and “no one is authorized to give refunds”. Get better pizza anywhere else."

"Horrible customer service. Preordered 3 hrs ago and when I get to the spot at the time they haven't even started prepping the pizza when I ask the guy why more order isn't ready after standing there for 30 minutes Rogers response was it's because we prioritize people who ordered in person over other orders. Then when a pre order person comes to picks it up and tells you about it. Instead of prioritizing the order to get it done faster their response is get other orders done first. And give me excuses. Am done with Domino's! Lost a weekly 2 order customer!"

"I am not sure what happened to this place, but I am on my way for a refund. My daughters Philly cheesesteak sandwich had one thin slice of meat with a completely burnt bottom bread. I tried to split my chicken parm sandwich with her only to discover one thin piece of chicken on one half of the sandwich. Used to love getting food here but this will be my last. Update. No refunds. No empathy. Buyer beware."