Starbucks

"Please be kind to service workers. (I mean, try to be kind to everyone. But the working class should stick together.) Five stars because you are service workers and I care. Let’s support each other."

"honestly, this place is great to come and study. only giving it 1 star because when I went in to study today a barista was rude to a family. they obviously didn’t speak english well and didn’t understand that their drinks were ready at the bar. another barista tried to explain that their drinks were ready but I think that their hand gestures confused them so they didn’t pick them up. i understand it’s taking up space and it was the 3rd time calling their name but the barista had such an attitude. there was an obvious language barrier and could’ve been handled differently. a customer translated before I could what they needed to do and the family went on their way. obviously by the tone of voice that the barista was talking caused confusion to the family and was extremely unnecessary. they need to do better and respond appropriately. there was no need for him to get SO upset, they could’ve explained it again. please, reevaluate. thank you."

"I came at 5:35 AM (stopping on my way from LA to SF) and the workers completely locked the door, ignored my knocks and didn’t respond even though they were standing at the counter. The doors were kept locked and when one worker finally noticed me standing outside, she waved her hand to signal “go away.” I kept pulling on the locked door to show that it wasn’t opening, but she just ignored me. They should all be fired because even the manager who was sitting there chatting with them continued to ignore me. Who ignores a customer and tells them to go away. I understand that it was early, but the fact that they chose to disregard the time/opening hours and ignore me is just rude."

"While the staff here were nice, this is the dirtiest Starbucks I have ever been to. Bathrooms were gross, sink had mildew and grime by the faucets, old trash can that the foot lever doesn’t work, floors in the store were gross and trash on floor in many areas, glass by the expresso machine was filthy. Looks like they don’t clean much. Wherever I go, I always try and stop by Starbucks for their clean restrooms and a drink. While this was better than 7/11, it’s an embarrassment for the Starbucks name. On top of that, we’ve been in California visiting for a week and this was the dirtiest bathrooms I’ve seen the entire time, including public rest stops. On top of that, my salted Carmel cold brew didn’t taste very good. Usually Starbucks in pretty consistent with this drink."