Chico's 377 Santana Row, San Jose, CA 95128

"I had a great experience at this store. The stuff is very attentive and helpful."

"Excellent store to shop! The employees are amazing. The employee called Carla at Chico's on Santana Row, San Jose was really helpful!"

"I want to thank two wonderful girls from Santana Row Chico Isabella and her partner (sorry, don’t have her name ) for wonderful service. It was the end of Saturday shift on May 27 and they stay late to finish transaction . They were super sweet and professional .Offered me water, helped me to find what I needed, perfectly packed all items in the bag. I’m very impressed and thankful."

"Rushed to this store after work reached 5 minutes before closing time. The doors were locked from inside. When I knocked and said plz help with my return it will take only a few min, the 2 ladies who worked there did hand wave and aa8d its already 7pm. Ilmy smart watch was at 6.57 at that time. One lady walked away to a side room and did not even have the courtesy to respond professionally. The other lady came to the door and kept on saying it's 7pm which is not true I showed her the watch. Thus is awful and these employees are shutting down shop before time and expectation is 7pm means the doors will be closed at 7pm not before 6.55pm."

"I’m not really a big Chico's fan, I normally shop at Kate spade, Ted Baker just to name a few. I was blown away by the level of customer service that I received from Doreen, Mona and the ladies at the Santana Row. They are knowledgeable, Very warm, welcoming, helpful. They both suggested their black label Luxury collection. Now - I am totally obsessed with their Silk-blend dresses, Beautiful blouses and the Indulgently soft pants. This collection is simple and sophisticated! I highly recommend this to anyone and will never think of Chico’s as an “OLD LADY STORE again. I will definitely going back for more... Thanks Doreen for the Great shopping experience!!! You and your team should be positively recognized especially in this climate! Much Love ❤️"