Rite Aid

"Let me tell you about the tragic comedy that is Rite Aid - the so-called "Drug Store" that's more like a punishment from the retail gods. I waltzed in there expecting a shopping experience that wouldn't make me question my life choices, but boy, was I wrong. First off, the layout is like a maze designed by a sadistic hamster with a cartography degree. I needed a GPS just to find the frickin' toothpaste. And don't get me started on the lighting – I felt like I was in a vampire's nightmare. I half-expected Nosferatu to jump out from behind the tampons. Now, let's talk about the staff. If incompetence was an Olympic sport, these folks would be gold medalists. I asked one of them where the headache meds were, and they looked at me like I'd just asked for directions to Atlantis. It's a drugstore, people! Get your act together. And the prices! You'd think I was buying a golden unicorn instead of a pack of aspirin. I had to take out a second mortgage just to cover my basic pharmaceutical needs. Seriously, my wallet's still recovering from the trauma. Oh, and let's not forget the checkout experience. I swear the cashier moved slower than a snail with a hangover. I aged a year waiting for my receipt. And don't even get me started on the outdated magazines strategically placed to remind you of how miserable life can be. In conclusion, Rite Aid, you're a retail dumpster fire. If Dante were alive today, he'd add a tenth circle to his Inferno just for this place. Save yourself the agony, folks. Steer clear of this retail purgatory unless you enjoy self-inflicted pain and disappointment."

"Unfortunately it is really hard to praise this pharmacy. Maybe the only good thing is that the line is usually shorter than in the nearby CVS@Target. I had two major issues with this pharmacy. I had a prescription that was not covered my insurance and it took me several calls to my doctor's office and to this pharmacy to try to figure out why not and whether there is alternative that is covered. Unfortunately, the pharmacy provided zero help in solving this problem, at the end I was able to track down what exactly is covered by calling the insurance. I know the pharmacy is really busy but I am expecting at least some help. Another related issue was that the alternative (that was covered by my insurance) was out of stock/on backorder and they forgot to tell me that this is the case. I kept calling every day and they just said we will have it by next day which they never did. After the third or fourth call finally someone acknowledged that this medication is on back order and they don't know when it is going to be back in stock. Had they started with this, I would have tried to find another pharmacy since this medication was really urgent for me to have. At the end I called around and found that Costco has it so I tried to transfer the prescription. This took several calls and two days of an additional painful wait since somehow the prescription was never actually transferred... To be completely honest, I guess my review is not just about this particular pharmacy but in general a criticism of the state of medical care in the United States... and I supposedly have a pretty decent employer provided insurance!"

"I called to do a stock check so I didn’t have to drive 20 mins here. The lady who answered today at 1:27 pm Said she will check. Left me on hold for 19 mins and then she hung up. Now im driving there. I had originally left a bad review, but the manager made it right for me. And they had what i wanted in stock- popular item is being sold out every where right now."

"It's been some time since I have been to this store. This location used to be very tired and not run down but in need of an overhaul.... Wow did they hit a home run..... This place is impressive, logically laid out, clean, well lit, everything is ready to find, this is not the same store, what a difference. I'm impressed and will return. I watched the checkout line and while there were quite a few in line they moved them through quickly and efficiently."

"The pharmacy crew are really friendly and helpful but they need more people to manage the line faster. On the pick hours waiting time is dramatically long. I like the outdoors stuff, you can usually find the best deals here. The price is more convenient than Nursery or The Home Depot The below review is my second one: I have to cut my stars because of my recent experience with pharmacy. I needed some medication for my mom, they didn't accept her insurance so I went to Safeway pharmacy, which is great, ride aid pharmacy was supposed to fax prescription to safeway, it took a long time and I called them to see what is wrong. It was their response" the pharmacist just come back from lunch and she is very busy, she will send it in half an hour". It was disappointing as I already waited for 25 minutes and needed to wait for an other 30 minute to get the prescription. I had to go back to the ride aide and convince them to fax it or give it to me as hard print!!! Really poor customer service. I DO NOT ADVISE TO WORK WITH THIS PHARMACY!!!"