The Home Depot

"I was at the Ceres Home Depot Tuesday morning to purchase bagged mulch. I had to walk from one end of the store to the other to find a flat cart to transport the mulch to my truck. The store was not busy but I had a heck of a time finding a cart. If I am having a hard time on a slow morning in the winter, what happens when it is busy. You need many more flat carts to keep your customers happy. I was almost ready to drive to another location or a competing store."

"Their pain department help is awful. We have been shopping here for many years and have spent a lot of $$ Robin that used to run this department was amazing! Heather the old manger of the store was awesome also! All these young people that have no customer skills and ignore you need some training. At least acknowledge your customers and if you tell them you’ll be right with them don’t make them wait for 30+ plus while you text on your phone and laugh with co-workers. We ended up grabbing a 5galbucket and reaching for the product that was un-readable ourselves. When the worker saw us she said “oh did you still need help”? We are here today once again to pick up paint and was ignored, no acknowledgment they can at least say “ I’ll be right with you’ I’m helping someone I’ll be right back etc…. DEFINITELY NEED TO WORK ON CUSTOMER SERVICE SKILLS!!!"

"Went in to my local store to buy a can of varithane spray. I waited at the paint counter for 25 minutes. In this time frame, at least 3 other customers came to the counter and finally left in frustration. I finally called the store phone and asked if there was anyone assigned to the paint area. The operator forwarded the call to the phone at the paint counter, and I stood there and listened to the phone ring until it went back to the operator because no one answered it. There was then a page over the loud speaker for assistance. About 5 minutes later a young man came to the counter to help me. I can say one positive thing about my visit to this store. The young man who assisted me was very pleasant, helpful, and knowledgeable. However, in my estimation, your lack of personnel is inexcusable. Your store is within walking distance of my house, but I will drive to another vendor to get better customer service"

"The Home Depot on Hatch Rd in Ceres California, is in A perfect location. Also, The Employees are Awesome and with Great Customer Care Service, Thank you Home Depot. “Yes, Way Go To The Home Depot!” ⭐️⭐️⭐️⭐️⭐️"

"I’ve been coming to this store since it first opened 10-12 years ago. My frustration has always been lack of employees or customer service. THis store is well stock but that doesn’t do much good when you can’t get a employee to give you direction where an item is located. I was trying to find a specific item that I knew it was in the paint department. one of the employees looked it up and said no that’s in aisle 19. I was in aisle two. So I got my exercise walking back-and-forth full length in the store. I finally found the item on my own. Considering the logistics and supply chain issues The store is pretty well stocked. They have a fairly large tool rental department and other construction equipment."