Grocery Outlet

"Average, basic local grocery store. Bargain my donkey. I didn't find any difference on pricing and selections. Snobby employees. Not good customer service. However, at the register there's an African American lady who is very nice and friendly."

"If theres one thing I dislike, its when stores say they close at a certain time and they close 30 minutes before that actual time. Grocery Outlet claims they close at "10pm" EVEN FOR THE HOLIDAYS, and I showed up at 9:31PM to a completely closed store.. NOT OK. So Safeway got my business tonight"

"The store has great prices but don't always have what I need. I receive a monthly voucher of $100. I walk out of there with more bags than any other store. So I am very grateful for them!! Staff is friendly and courteous."

"The place to get great bargains on groceries! This is our go-to spot! Fun new items every time! They carry a lot of discontinue or closeout items among other regular grocery staples. Prices are reasonable! Same loaf of sourdough bread is twice the price across the road at the regular grocery store!"

"Beware of incorrect prices on display and what actually gets charged at the register. In early Sept, they had a sign for 2 lbs strawberries for $4.99. Cashier wanted to charge $3.49 per lb. A manager on duty came and made the poor non-sensical excuse that since the sign was not directly in front of the strawberries, there was nothing she could do. The sign may not have been centered but was just a bit skewed, with neighboring fruits NOT being strawberries or even a different species of strawberries so there was no confusion whatsoever. It was clearly their fault for putting out false advertisement, and although she admitted to it, she wouldn't honor the price. IF they're going to make that excuse at least be coherent and say something honest. You could clearly see that the manager was flustered because she knew the excuse she used was totally invalid. I called to speak to store manager but he / she was out for a week and they took my name for a call back. To date, no one has called back! They also said they were leaving a message for the store owners, but to date, they haven't called either which translates into them not caring about their customers. It's very simple, customers make your business, and they have choices to take their business elsewhere. There are so many grocery stores here in Hollister, Grocery Outlet is just one of them. We try to support our local businesses for community strength and growth but expect to be treated fairly and with respect. Grocery Outlet has definitely failed in the Customer Service department."