In-N-Out Burger 895 Cochrane Road, Morgan Hill, CA 95037

"Food was really good but there was a misunderstanding and we had to argue for our food for 15 minutes in the drive through. We ordered 6 combo meals and they only gave us 3 fries and when we told them they kept saying there was nothing wrong. In the end we got our food but it took forever Update: we went again ordered 2 animal style combos and did not receive either"

"Mmmm mmmm, In N Out, a simple but fresh place. The food is simple and kinda basic sure, but it honestly tastes more fresh and less greasy and fake as other places. It's also at a great price! Also this special location, the employee helping me, I didn't get her name but she was very nice, so many pleases and thank yous and said "one medium drink for you, you may fill it over there and get free refills" or however she said it, but she made me feel very welcomed!"

"I visited this location yesterday 4/20 around 9pm. The reason for a three-star for service is not because of their customer service. Their customer service interaction with their guard were satisfiable. How I decided on a three-star rating for now was because the dining area needed some TLC. Especially the garbage cans. There were two employees walking the floor and witnessed a guest trying to dispose of his trash but could not due to the already full garbage cans. I understand I do not know the Dynamics behind the scenes as far as being understaffed or not. It is much more appealing to upkeep the appearance of your store. Food was still good and hit the spot!"

"Full disclosure, I have a love/hate relationship with In-N-Out. I hate fast food and try to avoid it at all costs simply due to trying to eat clean and healthy. That being said, after a concert or night of clubbing or bar hopping, few things are more readily available and inexpensive than fast food. In-N-Out is the best of bad choices, IMHO. That being said, if you ever ever eaten at this establishment, you already know that their food is delicious, despite having a beef patty thinner than most supermodels dream of being. But if you want beef, you can always hit up their double double or add patties to match your ladder of caloric desire. As for this specific location, I visited on a Wednesday night, and as always the drive thru was bustling, but the line was relatively short inside. The staff were above and beyond friendly and professional. Everyone seemed focused on their tasks and happy to be there. Their kindness and helpfulness seemed very genuine. The wait time from ordering to receiving the food was only a few minutes. Waiting while hungry definitely makes time seem to move slower, but I believe Einstein can explain that better than I. Do a different Google search for that answer. The price per value is always on point at In-N-Out and their meals actually reflect the more photo representations on the ordering wall. Most fast food joints hand over a burger that looks like it’s lived on the streets, strung out on meth for a decade, and then stepped on before being presented to me. My only complaint? The bathrooms were overflowing with paper towels. It was around 9pm. This is unusual for this location. Things happen. Perhaps they had an abundance of sick calls that evening and focused on delivering food and checking the restrooms every other hour? Everyone on staff appeared to be working diligently, so I hesitate to condemn the location for a si file rough evening and local patrons that can’t seem to 1) compact paper towels in the trash or 2) miss the trash can altogether. At the end of the day, fast food patrons are pigs at a trough, more concerned with eating and grunting than cleaning up after themselves. Thumbs up to the Gilroy location for making my visit a delicious, almost regret less cheat day."

"In-n-Out is always extremely busy so be prepared to wait, day or night. The staff was friendly and tried to be as expediant as possible.The facility was clean and well maintained. The outdoor eating area was small for the amount of people that eat there. If you do not mind the wait and possibly eating in your car, which is an option when ordering, you should not be disappointed. The food is yummy, and for the most part fairly priced."