Panda Express
4223 First Street, Livermore, CA 94551
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 9:00 PM
Photos
Location & Phone number
4223 First St, Livermore, CA 94551, United States
About the Business
Panda Express is a popular fast food restaurant located at 4223 First Street in Livermore, California. Known for its delicious Chinese-American cuisine, Panda Express offers a wide variety of dishes such as Orange Chicken, Beijing Beef, and Kung Pao Chicken. The restaurant provides a casual dining experience with fast and friendly service. Whether you're looking for a quick meal on the go or a sit-down dinner with family and friends, Panda Express is a great choice for tasty and affordable food.
Reviews
"Update: 2.18.24 Got the usual. Eggplant tofu. To go. The take-out cartons are defective. They aren't folded closed, so the CONSIDERABLE amount of SCALDING HOT sauce leaked into the plastic bag, and then when we got home and lifted the cartons out the bag, the sauce spilled onto the counter, the floor, my shoes because the flaps on the sides of the cartons aren't closed as they won't stay shut. I felt the heat through my shoes & heavy socks. Burned my hand cleaning up this mess. Transferred the food to a glass bowl. We can't be the only people to have had leaking take-out cartons. And to top it off, they forgot the chow mein. So this is it for us. Too bad, but no way management hasn't seen what's happening with the take-out cartons and the owners ought to have reported this to the corporate office or whomever owns this place to get this rectified immediately. Lowered rating to 2. I have never given any restaurant 2 stars until now. Should give only 1 star because of the burn on my hand. Inexcusable. See pics below. Update: 9.23.23 Same situation. Little bit of eggplant tofu in serving bowl. We ordered 2 large cartons. Employee told cook quite curtly to make more. We didn't like that. She could say please & thank you to the staff when giving them directives. Side dishes were available, so she filled other cartons. And then the wait began. Poor cook moving as fast as he could. No complaints about him. The employee has never in the past, nor did she this time, ever say anything like sorry for your long wait (16 mins)... Here's a cup for you to get ice tea while you're waiting (another cashier used to do this years ago, he was considerate & 16 mins is a long time to be waiting), thank you for waiting (once the food was ready). We like Panda in general, but really feel that this person does the company a disservice by not acknowledging patrons or using common courtesy. Btw, only a few people were eating in. We were the only people in line when we ordered. This was not during peak lunch or dinner times. .............. Had to wait a long time (14 min) for vegetables & eggplant tofu since serving bowls were nearly empty. When the dishes were ready, employee spooned the very small amount of eggplant tofu that was left in the serving bowl into our to go box, then put the freshly made food on top. Ditto with the mixed veggies. These portions were overcooked, and clearly had been sitting there for at least 15 minutes while fresh food was cooked. Putting every last bit of any dish would be ok if it weren't sitting there for so long, this was disappointing. What upset our family most, though, was employees allowing customers into the store without any mask or face covering despite a sign posted in the door that all who enter must be wearing masks. This blatant disregard for health & safety, especially while the omicron variant is taking hold, is unacceptable & puts employees & patrons at risk. The rest of our family left to wait outside while I got our food, but we won't go to this location again. Really bad experience here all around."
"Great and friendly service. Good food for the price."
"I came to this place for lunch with 5 of my friends from work and I was very disappoint at the food and service you guys are in business because of us we order lots of food and the Chinese lady was not professional and the portions were very little I lost my appetite immediately, so I don't think I will go back to the place because that service and the small portions"
"They really scrimp on the shrimp servings and charge you an extra $1.25 fee per serving. They count the pieces they give you and so few, only 2-3 pieces per serving. Not coming back."
"This is the worst panda express I've ever been too. I ordered $35.00 with food at it sucks. The food was cold the chow mein was dried out. They are very skimpy with the portions. ANo flavor at all. The service is terrible there definitely not friendly. They rush you and I was the only person in line. It definitely was a waste of money. I will never give them my business."
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