Silver Spoon Gourmet Cuisine

"Haven't eaten here in years. Now, I know why. Visited here for dinner. Place was less than half full, so I figured I'd be in and out. Well, that didn't happen, unfortunately. Got seated, after two pairs of patrons stepped right in front of me [I guess, being a lone diner doesn't count for first come/first served]. Finally got seated, given the menu and my bottled water. I knew what I wanted but the waitress took a bit of time getting back to me, so I could order [she spent a lot of time going in and out of the kitchen, coming out with nothing]. She was the only waitress available [part of the timing/help problem here, at this place]. I finally got to order a bowl of won ton soup and veggie pot stickers. I was hoping to get them at around the same time, which didn't happen. The soup came out first and then the pot stickers, about 25-minutes later. I know PS's take a bit longer but 25-minutes is a bit much. So, I ate the soup, waited for the PS's [eating both, items separately]. Which was NOT my plan. Consequently, the soup was decent tasting but only had about 6 won tons and very few veggies. Tasty but it really had half a bowl of ingredients. The late PS's were almost tasteless [there were 6 of them], so I used some hot chili paste to jazz them up, along with the supplied soy-liquid mixture [which was unbelievably sweet - strangely so]. The food taste was just OK, even though the PS's were bland. Pricing here is good/very reasonable. Overall, the service was terrible [hence, one star given]. While the waitress was cordial [and apologetic], she needed more help [even one additional waitress would have been better]. Having one waitress serving about 20-tables [most were empty, however] was puzzling, especially for a Sat evening. I would say, if you're not in a hurry, this place is OK. Don't order the veggie PS's, order the pork PS's. Order the wor won ton soup and not the won ton soup. I saw someone else have the wor won ton soup and that won ton serving was better/more won ton - another 2-bucks per bowl. I might return to see if service is better but there are so many very good chinese food places in our area that do a much better job at service. I also noticed their take out business was brisk but lots of take-out customers were challenging their bills. Hmmmm. Edit - I did return about a few months later, for a midweek dinner. Service was marginally better but it was on a Wed. evening and there were only two other patrons there [so I increased one-star on review]. I did order the wor won ton soup/11.50 and it was loaded with better/more ingredients, than the plain won ton soup I ordered in a previous visit [well worth it, for an extra 2-bucks. I also ordered the spring rolls/6.50 and they were delicious [there were four of them]. I asked for some of their hot chilli paste and that was better than the last time too. It had a hot/spicy/semi-sweet finish and was the perfect combo with spring roll and the proteins in the wor won ton soup. With an order of spring rolls, you get that a demi-dish of sweet/sour sauce and I skipped it, since I don't eat sweet with savory food. Overall a better experience than my first visit."

"Hand down the best Chinese food you can get in the bay area. Or family had been going here for many years and Simon treats us like his brother/sisters. He recommend new dishes for us to try all the time, they are so tasty! We can go anywhere and get quick food but silver spoon makes you feel so cared for. West lake shop is delicious, salt pepper spare ribs or shrimp are perfect, mushu pork had a great balance of meat and vegetables. Water is served in a large chilled glass bottle, definitely a detail many places over look. I am amazed they remember most customers names and Simon use to sing and perform in the evenings. Seriously a pleasant place to go."

"ABSOLUTELY HORRIBLE! Ordered take-out and completely uneatable. The only thing full was our trash can and ended up throwing it all away! Honestly, Safeway food would have been better. 1. Chow Mien looked AND tasted like half a bottle of Soy Sauce was duped in it, not to mention the combo was shy of all proteins, we counted 1 shrimp; completely uneatable. 2. Fried rice was the opposite. Under seasoned, bland and dry; Adding a touch of soy sauce made it worse.. 3. Orange Chicken was beyond sweet! If you want to end up in a diabetic coma order this. No flavor of a touch sour or heat like any other orange chicken I've eaten, that too went in the trash."

"Great service in a nice atmosphere. Food is cooked well. Flavors are not as distinct as I was hoping they would be in some dishes."

"My family and I have been going here for nearly a decade and for good reason! The service and staff are impeccable and generous. The food is to die for! They also offer a delicious selection for import beer. My partner and I decided on the Blueberry Ale. It complimented our dishes perfectly. These are some of my favorite dishes that I was able to capture before devouring (I am missing a photo of their Lettuce Wraps& Moo Shu Pork, or as we joked "Chinese Tacos& Burritos")."