Firestone Tire and Brake Pros 2800 Auto Plaza Way, Tracy, CA 95304

"Worked with Daniel and from beginning to end he was so helpful. He explained everything and I will continue to go there for all my car needs."

"Great work on my new struts and the alignment is much better. Will definitely be a return customer."

"The Guy who works there seems like a really nice guy. However the customer service is not up to par. I dropped my car off at 9:00 a.m. for an oil change. I told them I would be back at 2:00 p.m. to pick it up. I asked if I should wait for their call or just stop on by. He said it would definitely be ready by 2:00 p.m. so just stop on by. When I came back 5 hours later they hadn't even touched my vehicle yet and said they're going to jump right on it, it'll take about an hour. Unbelievable! I left it there for 5 hours and they couldn't do a simple oil change. It was a complete waste of time. Like I said, the people who work there seem very nice but leaving my car there for 5 hours for a simple oil change and it not being ready when I get back is unacceptable. I will not be doing business with this place again."

"Daniel, Nick and Peter are so helpful and polite . I know I am getting the best service for my vehicle"

"Since 2007, I always been shopping and using this place as a primary store for my tires needs. Both my wife and I are computers and we are constantly on the Road. As continued customer spend lots money and bought services like alignment and recommend tires for my four cars. As it turned out, recently my wife car got a flat tire. I send her to this place to fix the flat. As it turned this place charged her FULL price of $120 for fixing a flat tire and claiming the flat tire was not fixable. As shown from picture send by my wife the tire was worn from inside and the manager charged her anyway. She paid the money and I expressed to the manager my frustration and told him that would be my last visit to his shop and simply expressed that he does not care! My advice when buying anything from this place be careful they would give thousand excuses to shift the guilt blame on you and try to con you to buy more items and not claim any responsibility! Do not deal with these guys - they are Crooks! Take your business to a more reputable establishment, since the customer or customer service does mean anything to them."