The Cheese Steak Shop

"They gave me the wrong order 1st of all and when they gave me the right order it didn't have very much meat on it. I ordered a king Philly which has extra meat and extra cheese. The sandwich I got had NO extra anything. The meat didn't even fill the entire bread. Very disappointed. Usually it's great. Had my heart set on a king Philly. Probably won't go there again. At least not for a long while."

"Great place to watch a game and grab a cheesesteak. Food is made to order and is delicious. I had a South Philly with sweet and spicy peppers. It was fire! I wasn't even that hungry and I was going to split half with my gf, but somehow ended up eating the whole thing. Definitely recommend going to this place if you want to get full at a great price. Plus the owners are dope! Tell them Jason sent you!"

"I was craving a good cheese steak sandwich. Found this place. Ordered king classic Philly with onions, sweet, hot peppers, curly fries, regular classic Philly, and tender meal for the kiddo. Tenders were pretty good with side chipotle sauce that came with the Philly's. I thought the curly fries were pretty good but my sister thought it was salty. I enjoyed my sandwich with the sweet and hot peppers. Overall pretty good although a bit pricey."

"I stopped by the new CheeseSteak Shop in Pacifica to give it a try. I placed my order inside and sat down at one of the tables. The restaurant looks clean and comfortable. 10 minutes...20 minutes...30 minutes pass by and still no cheesesteak. Several people that came in after me started picking up their orders. I walked up to the front and asked to speak with the manager. Fredrick, the owner, came up and apologized and offered a refund and made the sandwich for me. I was pretty disappointed to have to waste my time but my 5-star review of this restaurant goes to the owner's responsive customer service. As a past restaurant worker, mistakes will surely be made in this type of business, but the survival of the company relies on how you respond to these types of situations. Thank you."