Dependable Tire & Brake 25 Market Street, San Rafael, CA 94901

"I thought to give this establishment a call to inquire about an alignment for my vehicle as I work very close by. My phone call was answered promptly, but that's about the height of my experience. I mistakenly used the wrong terminology while asking about an alignment (wheels vs. tires) and was met with a quick, slightly annoyed correction by the associate. Off-putting, but I continued. After I received a quote, I ended the call and immediately called another shop a few doors down. Not only was the other shop friendlier and more accommodating with their service times, but they were also cheaper by $25. I'm kind of baffled as the reviews for Dependable are very good and seem to be deserved, but they've now earned a 1-star due to a 20 second phone call that could've gone a lot differently. I truly wish you luck Dependable, and I hope this was a onetime ordeal."

"Great staff. Great service. Right near Anthony’s Autocraft where I take my tesla for body work."

"Someone wrote of "37 years". Our family has only been with Dependable for 36 years....since the 1987 Jeep Cherokee. We depend on Dependable for EVERYTHING and they are always there for us. We would NEVER go elsewhere."

"Ron and Bonney are great! I wouldn't have anybody else touch my vehicles for alignments except Ron. He does an exceptional job with attention to detail he makes sure the job is done right. He has been taking care of my vehicles for over 37 years, never had a problem He is the best!"

"From new tires, rotations, sensor problems, oil changes, tune ups, hoses .. they are the best. I wouldn’t take my 2007 Chevy Truck anywhere else. Better make an appointment because they are busy and the best kept secret in the county"