Starbucks 20663 Rustic Drive, Castro Valley, CA 94546

"Always clean and almost always greeted when I come in. Drinks and food are amazing and it is never so busy that I have to wait for more than a few minutes. Staff are friendly and skilled."

"Last few times I mobile ordered here stuff is always wrong with my order, I ask for extra cinnamon on my drinks and every time there's no cinnamon at all, when I ask why they say it's because they're out of it. The last 2 times I got a chocolate croissant and it wasn't warmed both times as I had requested that it be on the mobile order and finally my drink is supposed to come with cinnamon cold foam and instead I got Carmel cold foam :( it ruins the entire drink and does not taste good, overall multiple negative experiences at this location."

"This is a pretty busy plaza and the staff are busy. It takes some time to get my drink. Other than that, I like the environment. The parking is a little bit challenging because a lot of people are here and the plaza does not have many parking spots."

"It was my birthday. We stopped by to get coffee from them according to their promotion. And they didn't make a full glass of drink. It was not pleasant."

"This was actually a pretty nice Starbucks! It's tucked away in a quiet open-air retail plaza, but was still easy to find from the street. The store itself is spacious and has quite a few tables of various sizes and configurations; even though it was quite crowded, I had an easy time finding a place to sit and work for a bit. The baristas were efficient but perhaps could have been a bit friendlier by giving a smile when greeting customers. The one major downfall is the cleanliness of the store. The available tables were covered in crumbs, the drink prep area where the baristas work seemed to be much dirtier than at other stores."