Papa John's Pizza

"Staff has been friendly and helpful whenever we have gone in. Good pizza absolutely love their garlic knots and you must dip everything in the garlic dipping sauce!. For dessert you must order brownies. If you are getting wings we always order ours well done but that's just preference."

"If you are the owner. You need new employees who don't yell at the customer. One Arabic guy was filthy and rude. He was working on Jan 15th at 7 pm. Find the guy and fire him."

"I updated my card so you guys could charge the amount of the transaction, you guys delete the transaction on the papa John’s app I have screenshots. the female delivery driver brought another guy to charge/demand cash at my front door at 2am."

"Hi, this evening I placed an order for cheese sticks. I placed the order on doordash, however when it arrived, it was overcooked, burnt and had very little cheese. As I knew this was a direct quality issue with the way in which it was prepared, and NOT a doordash problem, I got out of bed, got dressed and went directly to the store. I entered to find a young man working and I KINDLY explained the issue with the food and simply requested a new order be made as a replacement. I was immediately met with hostility and accusations which caught me completely off guard. I have NEVER , in my nearly 40 years of life, had a restaurant to tell me 'no' when there is a quality issue on its behalf. This young man literally told me to my face that he would not make another order. A few other customers entered the location during our exchange and even they agreed that the quality of my order was sub par. I did not ask for any extra items, I even offered to wait while he completed the other orders that were incoming, yet still, he told me no. I asked to speak with a manager and he said I have to come back tomorrow. I asked for his name and he said it was Sam, though he did not have on a name tag to verify that this was in fact his name. I find it very concerning that this kid had such poor customer service for a patron of this restaurant. A restaurant whose website specifically guarantees quality. I have ordered these very cheese sticks a multitude of times (on Doordash) and they are always hot, fresh and absolutely delicious. However tonight, the employee failed to produce a good quality product and had the audacity to blame it on the dasher. Unless the dasher was the one who cooked this terrible dish, then he is not responsible, thus my reasoning for going directly to the store myself. I am less than satisfied with the absolute atrocious experience I endured tonight. It's the simple principle of the matter, accompanied by the mere lack of professionalism and respect I encountered tonight that has led me to spending my evening writing this complaint rather than enjoying cheese bread."