Subway 1307 North State Street, Ukiah, CA 95482

"Went to Subway for the first time in over 4 years. Paid 15 dollars for a foot long sandwich. Halfway through I found a chicken bone. Glad this wasn't being eaten by a child."

""This subway is privately owned so we don't do everything the same", that's what I got told when I asked for a deluxe. The staff there had no idea what I was asking for. Since when did the concept of ownership coincide with the knowledge one should have for their job. The last time I checked Subway is a franchise which means that anyone with the gumption and capital can operate one if they so choose. Every Subway, as far as I know, has three different meat portions available. They are regular, deluxe and double. I don’t think that private ownership has anything to do with it. I don't think that if Subway is a franchise that follows that definition that any franchisee has the option to decide which portions are available and which aren't. The very concept or notion of what a franchise is contests that freedom."

"Usually I'd get service (without wearing a mask) every other trip here for the last year and a half. Today was 105° and I really needed a Vitamin ice drink but today I was refused service. I used my shirt to open the door, I immediately sanitized my hands. There was nobody else in the store, the person asked about "the mask". I said I have a medical issue so I don't wear one. Tells me to leave..she seemed angry. I repeated my medical issue, she blurted, "store policy!... etc". She then loudly blurted, Have A Nice Day! " and walked away. I guess it's so hard to place a cup and take money. I would've gladly left a 5 dollar bill and say keep the change. I've done it before. Honestly I think she's just lazy and chose to be rude. So, turning away customers while they have Help Wanted sign out front? Sad times."

"Subway is a good way to build a healthy take out. The vegetables are usually decent...the meat is another thing. Out of necessity, the meats have to be pre-cooked, but it affects flavor. The cold cut meat should be replaced...it is not worth paying. The overall experience at any Subway for me depends a lot on the staff. Some are so much better than others, even if the food is just ok, the staff can make or break a decision whether or not a customer returns."

"Went here for lunch last week. The short lady (that might be the owner) was grumpy as usual... doesn't smile..say thank you....then her helper was just as bad. I guess she is following her bosses bad customer service...I think I will be choosing one of the other Subways in Ukiah from now on!"