Whataburger

"Every time I try to give this place another chance I’m disappointed because I love the food here. The woman named Brittany is the ONLY person here who has good customer service. Now the food is starting to lazily be prepped and made. Nobody wants old, brown, slimy lettuce on their sandwich."

"The initial transaction went a little awry, I asked for the Promotional Chili Cheese Burger which I didn't even know was an option until I saw it on the menu sign, then was told they don't have the Chili on hand. Cool, back to what I usually grab. I ordered a Double Bacon Cheeseburger Combo. Then the Cashier didn't know how to put an extra party on and at this point I wished I'd used the app UNTIL a beautiful lead by the name of Mariah swooped in and got the order input correctly. When the food arrived it was presented by a polite gentleman that reached the table before I was able to get to my feet and meet him half way. The burger itself was well made cheesy, greasy goodness with plump bacon that fully reflects the Whataburger name. Combine that with a prepacked Brownie that was surprisingly good I left fat and happy."

"Waited 20 minutes to watch 6 cars pull off with no one’s order taken. We pulled up to get our order taken and waited another few minutes for nothing. We left too. Can’t even get your order taken here. They should close the drive through since apparently their staff doesn’t know how drive through works."

"This location just opened this year (2023). Very slow, I never wait less than 20 minutes. Just sat here and watched an employee eat out of the fryer with gloves on, then use the same gloves for everyone’s food. Employees always standing around on their phones. Food is sometimes incorrect and dining room is usually gross. Get the patty melt and they often forget the sauce and/or onions. Employees curse a lot from the kitchen and it is audible in the dining room."

"First impression - I’m not impressed with the security guard chasing, literally chasing me away from the parking lot upon arrival. Apparently you can only use the drive thru and there are no signs or directions indicating… just Grumpy the Guard that will chase those kids off his lawn!!! I can’t imagine the burger will be worth the 55 minute wait, but I will report back! UPDATE: Large order of onion rings = 5 onion rings??? Clearly the guards are here to protect the onions! Burger was tasty, service is struggling - clearly because it’s a new set up, new team, etc. I’ll come back in a few weeks, hopefully they find their groove."