Subway

"It's a complete gamble whether or not you will be helped to place an order. Pretend the drive-thru doesn't exist because they will never answer it. It seems like they are also not properly trained because when you ask for one of their signature sandwiches they essentially ask you for each ingredient even if you state that you want exactly how the sandwich is advertised."

"Only two people on staff and it took 25 minutes for one sandwich. A tuna sandwich which should have only taken five. Next time I go to Jack's Burger"

"The food is great… if they have what you want. They are always out of something. Even if they do have what you want you better make sure you go in. Literally every time I go through the drive through or call in an order my order is wrong. They even give you the paper the write what you want and they don’t even care to write when you want more of and item or less of an item. On 07/29/2023 I went in for the second time this week and for the second time this week they were out of bread. I opted to wait this time because I was really craving Subway. I was told it would be 20 minutes. 40 minutes and 3 togo orders later that came in after my arrival (I heard them take the order) they finally turned their attention to the customers actually in their lobby. One guy never talks, never smiles. He doesn’t even ask what you want - he just stares at you until you tell him. The red headed guy is rude and likes to push through the line of customers without saying excuse me or acknowledging anybody is even there. The district manager(or whatever official title she has) is rude as well and tries to pressure you to move through the line as quickly and rudely as possible. She does not want to hear how you want your sandwich made - she only wants to do only the premade sandwhich. She literally TOLD me to go take a seat and she’ll let me know when they are done. The owner, I believe his name is Chris, is just as arrogant and rude. He decided to argue with me over a side condiment that I asked for and didn’t receive. He thought that he was right and that was it. However, I order the exact same thing around 3-4 times a week in this store. I know I asked for it. I’ll be taking my business elsewhere or drive to a different city if I want Subway from now on. This store used to be great and has continually gone downhill. EDIT: they like to close early as well and then throw their hands up whenever you say something."

"We ordered 2 footlongs for dinner on 7/28. Our order was scheduled to be ready by 7:20pm. We got there at 7:40 and the male worker informed us that our sandwiches were being finished up. After we got home, washed our hands, and sat down to eat, I realized my sandwich wasn’t right. I called the restaurant and spoke with shift leader Haley. She advised that it was Subway’s policy to replace an out of stock item with another item, which is fine. However, It would have been nice to know that my item was OOS or that they were going to give me something else beforehand, instead of giving me something else and hoping I wouldn’t notice. Now I’m out of my money."

"Absolutely HORRIBLE!!! Tried to give me the wrong order (when there was no one in front of me). Then tried to keep my debit card. And the lady at the window looked so confused. I try not to complain, because I know how hard Restaurant work is, but this was the worst. Also... when I got to my destination and opened the food (10 minutes later), the odor was horrible, it tasted horrible, and it looked even worse. (I ordered a turkey sub)"