McDonald's

"Edit to add : since posting my last review Trenton McDonald’s has done a complete turn around. I believe they’ve had someone new take over. Thank goodness! Service has been amazing, fast, and employees have been so sweet!! Hoping it stays this way! I feel silly even writing a review on a McDonald’s but something has to give. It’s sad that I feel the need to drive out of town to another McDonald’s for better service which I will be doing from now on. They are always extremely slow and rude but tonight was so much worse. I’ve never experienced such poor customer service at a fast food place. Tonight, when I finally got up to order rather them saying “please hold” you have to say “hello?” twice or more before they finally come back with “you are going to have to hold on a minute, we are busy” and then I wait for another 15 or so minutes to never get a reply… I pulled around to the window to order and she rudely told me I had to either pull back around to place my order or come in… Every car that had been behind me that was lined out to the road had pulled off because they didn’t take their order either. I ended up not placing an order and just leaving like the other cars did, which I should have done to begin with rather than waisting so much time. Disappointed is an understatement. I will not be back unless something drastically changes which is highly doubtful"

"What can one say, it's McDonald's. I love the sausage Mcmuffin with egg. Even though they were very busy with the morning rush, all staff members were incredibly friendly and helpful."

"Possibly the worst food I ever had from McDonald's. My wife had a classic chicken sandwich, it was anorexic and over cooked. She had asked for special sauce and it looked like they squirted from four feet away. My Big Mac was chewy and the bun seemed stale and the fries were barely warm and a bit soggy. I won't eat there again. I only wish they had a zero ⭐ to choose."

"Saw there was only 3 cars in drive thru, thought it would a good time to grab a quick lunch. Ordered a 10 nugget, med fry, and sweet tea. Got to the window with nobody behind me and when the gentleman at the window went to hand me a big bag of food, we both knew immediately it was the wrong order. I was asked to pull forward ans that they would make my order. After waiting 23 minutes and 4 other people got their food and left. I went inside and asked about my order. I was told it still wasn't made yet. The manger approached and asked what me what the problem was. I stated that I either need my food or a refund because my 30 minute lunch was already up. She told me that there was only 4 people working there and that I was being rude. She stated " Can't you see the line all the way around the building." There was no line when at the time I had got to the window. Another employee said that my order had got bumped and it was never brought to me. I had to leave so I could get back to work on time and I paid $9.43 of my hard earned and got nothing for it. Worst experience ever."

"This is ridiculous. They gave me a medium mocha when I had ordered on my phone a large. Then they had the audacity to tell me that the cup they gave me was a large when on the side was a big bold letter “M”. So they took it back to fix it which I don’t have a problem about and wouldn’t be writing this if they fixed it. But all they did was pour the coffee in the medium cup into the large one, put whipped cream on top and gave it back. As you can see in the pictures the huge difference in the amount of coffee. Lastly, the employee was so rude; glaring and rolling her eyes at us."