Life Time

"I was interested in joining the gym again but all of the negative reviews on cleanliness have me re-thinking. There were so many and it didn't sound good at all. Has it improved any since those one-star reviews? The Lifetime in Glenview is so nice and the women's locker room has everything you might need. Why isn't the one in Schaumburg run the same way?"

"I recently visited this location and was disappointed to observe a concerning hygiene issue. It appears that the same towel is being used for cleaning both the facility and customers, which is not only unhygienic but also quite off-putting. I believe it's crucial for the management to address this issue promptly and ensure separate towels are used for cleaning purposes. Maintaining proper hygiene standards is essential for the well-being of customers and staff alike, and I hope to see improvements in this regard soon."

"Lifetime continues to provide increasingly poor service. Why do you turn off the dry sauna around 11pm? Isn't this location open until 12 on weekdays? Is it a joke? Twice I noticed that the sauna was very cold for no reason. The heaters have been turned off. Since one of my friends who came to the gym knew how to turn it on, we turned it on again and waited for 45 minutes for the sauna to heat up. Why do you turn off the heaters of the dry sauna some days around 11pm? If you want us to cancel our membership, there are more polite ways to say it."

"I've been a loyal member of Lifetime for several years, and I've visited this location very frequently in the past year. Unfortunately, my recent experience with Lifetime Schaumburg has been less than satisfactory. I encountered some issues with my membership, and after discussing these concerns with the staff, I assured the staff that everything would be resolved promptly. However, to my surprise, I was denied access to the gym even though I've been a dedicated member for so long. The front desk attendant, Sarah, was very rude and snarky. This treatment is not what I expected from a gym that markets itself as an elite fitness center. The lack of flexibility and understanding displayed by the management is disappointing, to say the least. As a long-term member, I believe I deserved better treatment. While Lifetime offers a wide range of amenities and facilities, this experience has left me questioning the value of my membership. The frustration and inconvenience caused by this incident have certainly impacted my perception of the gym. I hope that Lifetime can improve its customer service and ensure that loyal members are treated with the respect and consideration they deserve. After this incident, it's hard for me to recommend Lifetime as the top-tier gym it claims to be."

"I have been a member at this gym for a few years now and can’t express how much I love it!! But the reason I’m truly writing this review is for the general manager to know that the guy by the name Isaac that works the morning shift for the men locker room is one hell of a worker. This man is always positive and always keeps everything in tip top shape for us and good employees need to be recognized."