Veterinary Specialty Services - West 7770 Winghaven Boulevard, O'Fallon, MO 63368

"I cannot thank VSS West for their amazing service, their kindness, and for helping our precious Tahoe get some comfort on one of his last days. Dr. Allison was truly amazing to work with and Savannah was so kind and Angie brought us smiles throughout a very hard time. Thank you VSS West team for everything. Our family will truly never forget the peace and comfort you were able to provide to us."

"I truly cannot thank Dr. Allison, Savannah & Angie enough. Last night, we had to bring our 14 year old yellow lab in to get his distended bladder drained one last time. My sister and I were so scared and emotional but they took incredible care of him and us. They explained what was going on, shared options and were as quick as they could be to help us. After his ultrasound and tricky catheter, he was asleep on the floor in my sister’s arms, happy and finally able to sleep. It bought us a little extra time to make final arrangements. The entire VSS team brought us so much peace and kindness in one of our most difficult moments and I will never forget it. Thank each of you again for all that you do!"

"Back in March, Dr. Marshall (from the Manchester location) discovered our cat was in end-stage heart failure during a routine HCM scan and jumped into action to have my cat admitted, stabilized and put on medication. This location helped her through that episode and she made it another 6 months with us and we are beyond thankful for that extra 6 months they bought us with her. Her first stay I was given updates and photos through her hospitalization and you could tell they really cared and knew how much she meant to us. Our last visit was no different - while it was unexpectedly and so sadly our last day with her, they were so kind and compassionate the whole way through. While the last thing you want to hear is that there are really no further options, I’m glad they were the ones to tell us that. They handled it with such grace and made us feel as comfortable as they could considering the heartbreaking circumstances. You can feel the love, kindness, and genuinely flow through this place. Thank you so much for caring for our baby."

"Everyone I interacted with at this location and at the Manchester location were kind, patient and empathetic. The team discussed my cat’s condition and presented me with options to continue. I opted for the surgery. Dr. Yarnall called me after my cat’s surgery to give me an update on her condition and an overview of how the procedure went. The staff called me the following day to give me another update and arrange a pickup time. They were thorough and patient going over her discharge papers and made sure that any questions I had were answered. It can be incredibly expensive having a sick pet and this was no exception. They made sure to give me an estimate beforehand and gave me time to review it before making any final decisions."

"I've had to bring my pets here on a couple different occasions. Every time, the staff has been incredibly caring and sincere. It comforts me knowing we can take our pets here in an emergency. Does it cost money? - Yes, but it takes money to keep these services available and to keep good staff. Are there long waits? - Sometimes, but that is to be expected when they are triaging pets. I had to have one of my fur babies euthanized and I cannot thank that vet enough for how comforting and kind she was. The vet we recently had was great too. He gave us full transparency and made sure we had all the information to make a decision. We were able to bring that fur baby home on the mend. Thank you to VSS West for all you guys do. You are VERY appreciated."