Sears Appliance Repair 117 South Center Street, Plano, IL 60545

"On time, friendly, professional in every respect and very knowledgeable was a real pleasure having this technician."

"Steve from Sears Appliance Repair was knowledgeable, patient, and very friendly. He entertained questions about the microwave, how it works, and how to keep it running for another 20 years. I actually enjoyed my time with him because other technicians are bothered by customers who hang around, not Steve. If I ever need more help from your service I’d welcome for Steve to come back. You have a great technician and also a great person working for you"

"Technician was great. BUT prior to him had 2 techs come and 3 canceled service calls. Meaning I had to be home for 5 days. First tech mid-diagnosed roller replacement in my dryer. (The drum was actually cracked, he never bothered to open the dryer up.). So in the end, I had to replace the whole dryer. Spent hours on the phone trying to get called back and was THE most frustrating service experience in my life. Will never use Sears for appliance repair again. (Which is very disappointing because I actually worked at Sears in the Home Services division years ago!)"

"Service was prompt- arrived the very next day before noon! The technician was super friendly and very diligent to find the issue with my dishwasher. He took the time to explain what he found and also showed me a few maintenance tips I should be doing to keep my machine in top shape."

"My technician was Great! He Was very persistent in finding the problem and fixing it! He was also very friendly! I am very happy with the service!"