Keyrenter Property Management Austin

"I am writing this review as a property owner. This is the first of my properties I have decided to rent out through a management company. I was a little apprehensive about the whole thing but Kelley Hickey was able to guide me through the process. Out of the three companies I interviewed Keyrenter had the highest monthly percentage charge but they did not have the fees and hidden costs of the other two companies. Kelley was very honest and transparent with me. We discussed the contract in great detail and I was comfortable signing it after discussing it with her. Derrick was the person who then took over and got my place rented very quickly. He was also very informative and transparent with me. I look forward to a good partnership with Keyrenter going forward. I will update my review at 6 months and then 1 year but so far the beginning stages of our relationship has been very good."

"My partnership with Keyrenter has been nothing short of exceptional. Particularly, Derrick Gonzales, my leasing specialist, stands out for outstanding service and communication. As a first-time user of a property management company, Derrick's guidance very much helped me feel comfortable with handing over my property. The entire team at Keyrenter has been great throughout the process. Remarkably, they successfully leased out my house within a few days of listing it on the MLS—an achievement that, while not the standard, I am truly grateful for as a newcomer to property management."

"Key Renter continues to go above & beyond to provide details needed for their vendors. They work hand in hand with us to provide the best service possible for their tenants! Vanessa & her team go above & beyond in assisting me in getting what I need to get work order completed in a timely manner. They are amazing to work with :)"

"Sheila at Key Renter Austin is by far the best property manager I have ever known. She excels in communicating with owners, tenants, and contractors - returning phone calls and emails within hours. Sheila and I have worked together for almost 10 years on management of two high-end duplexes. She knows the contractors well and recommends those who regularly work with Key Renter. She's especially appreciated by the tenants, some of whom were concerned about a property manager - but soon come to appreciate the immediate service and assistance Sheila provides. The contractors also tell me how much they like to work with the company. Overall, I am extremely impressed with Key Renter Property Management Co. and frequently recommend the firm to other landlords. Joanne Click"

"I had the opportunity to work with Derrick Gonzales recently on a lease transaction and felt like it was worth sharing! I was helping my client find a home to rent and Derrick was representing the property management of the home they decided to apply for. I've done hundreds of lease transactions over the last decade, and have to say that working with Derrick was awesome. He was always quick to respond, enjoyable to talk with, and moved the process along smoothly and efficiently. I would definitely recommend him to other agents, landlords, and prospective tenants."