Renters Warehouse

"First signed a lease in 2020 for $1850/month. Lease was renewed in 2022 for $2100/month. When we tried to renew again, the monthly rent increased to $2650. That's an increase of 43% in less than 3 years. I asked about an extension to our last renewed and they asked for $2750, $100 more a month on what is already a ridiculous increase that doesn't reflect the market value of that property. The home has been vacant since 1/1/23, and they are asking for $2300/month now. Even if these increases are coming from the landlord, Renters Warehouse is managing their property in to the ground. We were essentially forced out due to constant and unreasonable increases, only to find out that they are asking for a monthly sum that we would have been happy to extend for. No explanation as to why we were priced out and on one occasion while we were trying to renew, the owner wasn't even made aware by renters warehouse what they were asking for rent. We reached out directly to the owner because we questioned why the unreasonable rise in rent, and he informed us that renters warehouse had not communicated anything to him regarding renewal terms. AVOID THIS COMPANY AT ALL COSTS. Save yourself a headache and just live somewhere that you don't have to deal with Renters warehouse. I'm glad that property is sitting empty not making anyone any money."

"I stayed with RW for one lease term across two properties. Their Sales team is quite good with tenant placement but the monthly management is not worth the billing. I have seen 1) delayed communication relay from tenant to owner. My tenant reached out directly to me saying he did not get response on an issue reported when in reality RW never notified me of the problem yet. 2) No control of rent funds - we will have no control on the rent due we should receive as RW would decide how/what/when any of the rent would come. 3) non- responsive service agents, the most recent incident where the “retention expert” wrongfully classified my request to no renew as service cancellation and billed cancellation service. I would never recommend this company to anyone."

"Being a partner with Renters Warehouse has been a great experience. Cristian is wonderful at communicating in a kind and professional way every time. We love being a vendor for RW and look forward to many more years of partnership!!"

"Vendor - One Choice Remodeling Been working with Alejandro @ Renters Warehouse and it's been great. They respond when I need answers and they are very helpful. They are one of the better property management companies I work with."

"I love working with Renter's Warehouse! Abril Caballero's quick responses are extremely helpful for closing out projects and change order approvals. I love the relationship we have built with the Renter's Warehouse team :)"