Walgreens

"Order critical medicine each month through app. Never have medicine ready on time without constant follow up. Insurance restricts medicine to so many doses per month so delays leave me without critical medicine based on pharmacy delays. Called today to ensure medicine would be filled in time. Told in stock and pick up. Went to pick it up and told out of stock. I did not speak to general CS, I confirmed with dispensing pharmacy directly. Female pharmacist was rude, offered no apology And gave the don’t bother me attitude. Not surprised by low ratings as this is a reoccurring theme where they cause delays and I cannot get critical medicine unless I pay out of pocket. Has happed to me at least 10 times with this pharmacy."

"Their pharmacy is a complete rip off. My medication is $15 at every pharmacy but then Walgreens wants to charge me $150, trying to blame it on my insurance. I called my insurance and they said it should be $15 for the same medication at every pharmacy."

"Today the pharmacy tech @ the window was extremely rude. After calling to fill my rx earlier (there is ALWAYS some sort of confusion on their end BTW) and the pharm tech telling me it would be ready by this afternoon…I naturally went to retrieve it and the tech at the window said it won’t be ready until the 17th and then proceeded on trying to school me on my medication and why it cannot be filled today (not recognizing that I spoke w someone else earlier and they specifically told me to pick it up this afternoon and also not allowing me enough time to speak to tell her the 17th was ok)- totally felt judged & per usual frustrated as hell. It was ridiculous and unnecessary for the tech to speak over me repeating the philosophy on controlled substances- when I specially called and spoke with someone this morning and not to mention I’ve been on this rx for YEARS and understand / respect the importance the term “controlled substance” SO RUDE!!!!! I would however like to give the male pharmacist w the accent a 5 star review as he has helped me significantly in the past! Appreciate you!"

"Totally useless. They judge, they make you jump through hoops to get a prescription filled, they have an attitude, they make up ridiculous policies, they are ignorant and extremely rude. I would avoid this pharmacy like the plague. They told me I had to have a prescription sent over before they could tell me if they had the medication I was calling about. It is ridiculous and completely absurd to expect doctors to just write prescriptions all over the place to find out if you have a medication in stock. I will never go here again. Goodbye Walgreens!! Thanks but no thanks. By far the worst pharmacy I have interact with in the Saint Charles, Batavia, Geneva area. I wouldn’t ever recommend them to anybody I care about. SMH."

"They had what we needed but some of the stuff in the store was a bit off. They have their liquor locked up but its just like a gate that you can easily move aside and take some from. Its not really locked up.... Also I took a coupon book while we left and saw that the coupon book was for 2/26/17-3/25/17 and were in November of 2017. This could lead to a bunch of complains and them having to deal with this. I dont think theyve changed it since then..."