EcoPump
2520 Shell Road, Georgetown, TX 78628
Location & Phone number
2520 Shell Rd # A, Georgetown, TX 78628, United States
About the Business
EcoPump is a sustainable living institution located at 2520 Shell Road in Georgetown, Texas, United States. Our mission is to promote eco-friendly practices and provide resources for individuals and communities to reduce their environmental impact. From renewable energy solutions to water conservation techniques, EcoPump offers a wide range of services and products to help you live a more sustainable lifestyle. Visit us today to learn more about how you can make a positive difference for the planet.
Reviews
"One of my worst purchasing experiences I can remember. I did my research and was sold on efficiency and reliability of the Spectralight Ecopump product. I put in a request on their PoolExpress site to hear more about which model I should get. No one called. You think a sales team would be more proactive. So I called them and even went with the larger model than my pool required (EP-4 vs EP-2). No purchase receipt nor tracking number was provided until the following week when I asked them for it. The pump arrived in a package that I wouldn't ship bubble wrap in. No padding, completely broken and missing multiple parts of the pump as well as a switch I ordered. I don't know if it was PoolExpress' fault or FedEx's. I called to get a replacement and returned the broken package to FedEx. I immediately emailed EcoPump the receipt of my return delivery to FedEx. Of course it sat in their back room all weekend and Ecopump wouldn't ship a new one without FedEx's system confirming the return. Well it wouldn't update sitting in their backroom. Still no new pump on the way. Looks like algea is growing and I may have to empty the pool which will likely be a $300 water bill. Thanks a lot Spectralight. I sincerely hope your manufacturing quality is better than your front office."
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