Pieter Andries

"Walked into the store to inquire about a couple of Rolex watches that I am interested in buying. My wife and I were greeted by a very helpful and courteous SA (Conner Guzman). Not only did he take time answering all our questions but also showed us different options and configurations of the watch I was looking for. We left the store with a very beautiful Date Just with a Diamond Bezel. Conner also added me to the list of the watches I wanted to buy. Will be working with Conner for my future Rolex buys. If Conner is an example of the staff at Pieter Andries I would highly recommend this store to any one looking to get a Rolex."

"This place has a welcoming atmosphere. I came in looking for a timepiece for my wife's birthday. Kami, who was excellent, explained about each timepiece and let us know she cannot guarantee anything, but if the timepiece is available she would call us. We received a call saying the timepiece will arrive around my wife's birthday and it did! Kami was excellent in communcating. I was really skeptical at first because we received the "We will call you IF the timepiece you are looking for is available". I have heard this too many times, but Pieter Andries were telling the truth and they really did call. Cannot be happier and 100% recommend this place."

"A 10 year dream come true! I first saw a Rolex Yachtmaster back in 2014 and knew that was the one I had to have when I could afford it. When I was able to I got on the list at another AD and waited two years without hearing anything so I decided to shop around and I went into Peter Andries and spoke to Marcy at the end of 2023. She took down my information and said that if one came in she'd let me know. I had been through this before and I know the supply is still short so I didn't get my hopes up. However, just a few short weeks later I get the text from her that the exact Yachtmaster I wanted had arrived. I couldn't contain my excitement. I went over the next afternoon and had the joy of purchasing my first Rolex. Everyone I worked with was fabulous. My wife was upset that she couldn't come with me to pick it up as she had recently broken her leg and another kind woman on the staff took video on my phone of me taking delivery to show her. The watchmaker who sized it for me was so nice and answered all my questions. It was truly a great experience and I'll certainly be back for my next one!"

"ABSOLUTELY AWFUL! DO NOT COME HERE. My husband and I spent a significant amount of money in order to get his wedding ring custom made here. The entire experience has been beyond disappointing. The first ring they gave us had an inscription on it that we did not approve when CUSTOM creating the ring. Which they eventually removed that after we complained several times. They also charged an extra 20% for the "type of platinum" they use for their jewelry, which they did NOT disclose to us when we were ordering! My husband has had his ring for 6 months, he wears it only on the weekends, and it already looks completely beat up. We took it to the store today to have it buffed/polished. They not only are charging us to have this ring fixed but also they tried to say that the ring needed rhodium plating to look even better and that would be an additional charge as well. One of the reasons we chose the platinum for his ring is because they told us it would never need to be rhodium plated. When discussing my disappointment with the manager, she was completely dismissive. The level of customer service here is absolutely horrible. We had hoped to establish long term service with this jeweler but we will never be returning."

"My husband has been manifesting his Rolex for years and finally felt ready to make the purchase. After researching the purchasing process and hearing stories, we were grateful that we contacted Pieter Andries. Our experience by far exceeded all expectations. The entire staff is so knowledgeable, friendly and welcoming. Valerie, Jesse, Russell, Anthony, and Conner graciously spent their time and knowledge with us. I feel like we made friends for life. Valerie was so kind and helpful from the moment we first spoke and within a few short weeks we were delighted to receive his beautiful Rolex. No words can express our gratitude, we will cherish our experience for years to come. Blue Skies!"