Pandora Jewelry

"Just left the store with a bad experience. My son was going to purchase a birthday gift, But not after how I was treated by the manager Alyssa. I asked if I could please get my ring’s cleaned and she said yes. Then proceeded to say “girl do you wear lotion”? And I replied with “yes ?” And she seemed bothered that I use lotion and she said “I’m just giving you a warning, that’s why your jewelry is cloudy and your stones are falling”. Didn’t know company’s give out warnings.. for using lotion. I didn’t want to argue about jewelry, because honestly it’s very uncalled for. Since I was astonished by her treatment I asked for her name and she gave it to me and then said “ I am the manager if you need to talk” in a (very condescending tone). Very unprofessional attitude towards a customer. Not sure why she wanted to act like that towards me. Felt personally attacked. And as I proceeded to walk out she said “ have a great day “ in a very (sarcastic way)."

"Came right before Christmas, it was busy but Amelia was very helpful and was able to show me a necklace and bracelet that matched really well and I feel like my fiance will be happy :)"

"Wonderful ladies at this store! I'm closer to Algonquin but was not impressed with the reviews, so I decided to come here though further away, and I'm glad I did! Beautiful store in a really nice shopping enclave with super pleasant and helpful sales girls. :)"

"Waited 15 minutes tonight with 2 people working and 4 people in store including us and no acknowledgment from either employee and worse yet the second employee came from the back and waited on someone that came in store after us. Horrible customer service and lost a large sale."

"Always used to come here to buy my girlfriend Pandora. We have done many purchases here and we loved it. But recently that I try to exchange (not return) a ring that I have bought within a week they don’t want to take it because the ring is not in good condition/ round. I bought this ring and within a week the gem fell off. We brought it back and they said they would exchange as soon as they had some in stock. We then waited. Rings came back in stock we came in and now they are saying they can’t take the ring back. Worse service ever I won’t be coming back here again."