Northeast Primary Care Associates

"This office is GREAT every time I come in the girls at the front are super nice and friendly always remember me by name. The Doctors and nurses are AMAZING always taking their time to take care of me."

"Absolutely wonderful doctors and staff. I've had nothing but positive experiences. Dr. Patton takes the time to understand you and your history so that she can help you feel better and live better. I've been seeing them for years and I've never felt better thanks to their focus on long-term health and wellness."

"I heard the doctors are great, but the lady on the phone was so unpleasant. I missed an appointment due to a work conflict. After missing that appointment, I got a voicemail and an email telling me to reach out to reschedule. So I did, but the lady — I think her name is Beatrice (I could be wrong) — was so rude and told me they can’t take me anymore because I missed that one appointment. Then hung up without indicating that she’ll end the call. Such a shame that customer care doesn’t seem to reflect the merit of the company."

"Love this office. I have finally found a physicians office that cares about its patients. I never feel rushed and they always have time to answer all my questions and concerns.The nurse practitioner is amazing so personable and knowledgeable. She does not make me feel like a number just being pushed thru. The rest of the staff is so friendly and welcoming. If you choose this office you will not be disappointed. Everyone there goes above and beyond to make sure you great the best possible care."

"USE THESE DOCTORS AT YOUR OWN RISK. My elderly parents have been using this office for primary care. The first serious mistake occurred when my mother (Alzheimer's, Osteoporosis) was written a prescription for a strong antibiotic for a urinary tract infection at over twice the maximum safe dosage. Fortunately, the pharmacist alerted us to the problem but this was an extremely close call and also caused a significant delay in getting treatment started. The second mistake again was caused by my mother's recurring issue with urinary tract infections. The doctor failed to culture her urine for an accurate diagnoses and prescribe an appropriate antibiotic. Instead, a low dose once a day was prescribed. She failed to get any better, necessitating yet another office visit and more prescriptions. Now today, 12-28-21, this office flatly refused to provide care for my father (80, heart disease) because COVID is suspected to be the cause of his illness. We were rather rudely informed that he would have to arrange for a COVID test somewhere else, even though this clinic is capable of testing. So we now have to find somewhere for him to be tested, then wait 24-48 hours for test results before they will even look at him. Meanwhile he continues to be ill with *something* that he's been fighting for almost two weeks now. It's almost staggering that any reputable doctor's office would turn away an elderly heart patient that's only three weeks removed from a cardiac procedure. Bottom line, do not expect a quality level of care from this office or care in a timely manner. Unfortunately you would be better off taking the slightly more expensive option and walking in to an urgent care clinic (which we are doing now for my father)."