WellMed at Cedar Ridge Preserve

105 South Main Street, Cedar Hill, TX 75104

● Closed

2.5 4

Hours open

Location & Phone number

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Hours open

Monday:

8:00 AM - 5:00 PM

Tuesday:

8:00 AM - 5:00 PM

Wednesday:

8:00 AM - 5:00 PM

Thursday:

8:00 AM - 5:00 PM

Friday:

8:00 AM - 5:00 PM

Saturday:

Closed

Sunday:

Closed

Location & Phone number

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105 S Main St, Cedar Hill, TX 75104, United States

469-272-5444

wellmedhealthcare.com

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About the Business

WellMed at Cedar Ridge Preserve is a premier health institution located in Cedar Hill, Texas. Our dedicated team of healthcare professionals is committed to providing top-notch medical care to our patients. With a focus on holistic wellness and personalized treatment plans, we strive to help our patients achieve optimal health and well-being. Conveniently located at 105 South Main Street, our facility offers a comfortable and welcoming environment for all visitors. Experience exceptional healthcare at WellMed at Cedar Ridge Preserve.

Reviews

Tim Hutchens:

"I've been going to this practice since Dr. Phillips retired; a couple of years now. The care, concern & attention to detail has taken a downward spiral. Now, revenue & volume are the focus. This practice has trouble even communicating in a responsive time period to pharmacies for prescription refills. Multiple & recurring billing issues are pervasive. Dr. West seems professional & effective. It's the "business side" of the practice that's the problem."

almost 2 years ago

Wolfstar:

"Doctor Penny C. West is great. Very thorough and to-the-point. The nurses and assistants are alright, if a bit unprofessional. However, the front reception/call-fielding staff are absolutely hopeless. They are very incompetent in everything from keeping records/documents of patient history, to scheduling appointments properly, to simply refilling a prescription. They have such a hard time with the most basic things, it's ridiculous. A recent example: I had a prescription changed to a new pharmacy. They only sent 1 refill, so I had to call the office when I was eventually running out of meds. They said they had no record of ever sending my prescription to the new pharmacy, the new pharmacy wasn't in their system at all, and that they were unable to send another prescription electronically (even though they were able to do it the first time) so I would have to deliver a physical paper form to the office in-person for the doctor to sign and the office to process. The person on the phone basically told me that everything I was saying did not happen and they have no idea how I could've gotten my meds, despite me holding the prescription bottle in my hands that was sent from the new pharmacy that they had contacted. Ridiculous."

almost 2 years ago

Linda French:

"I had absolutely no problem scheduling an appointment and was treated just fine. I had a wait time of under 10 minutes."

almost 4 years ago

MTP Media:

"Absolutely POOR patient treatment! I was a 10 year patient with my doctor before their acquisition of his office after his retirement.No one answers the phone most of the time. No accountability from staff, everyone blaming another staff member for lack of professionalism. They call me the day before my appointment and tell me I can't come because I have Blue Cross insurance and that I can't pay cash for office visit. Meanwhile I have been out of my meds for a month and they dont care! I was told to go find another doctor!"

almost 4 years ago

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WellMed at Cedar Ridge Preserve

Hours open

Location & Phone number

About the Business

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