Fox Service Company

"Not just 5/5 but 10/5 recommend Shawn! He was fantastic!! Super courteous, friendly, and helpful. His partner he worked with was also so hardworking and timely!! I will be requesting them next time I need plumbing work done! Shawn provided feedback and explanation about his work and we Discussed a quote for future projects. his service today was super helpful and I am grateful for his high quality work. Thanks!"

"Ramiro Espinoza did a great job in repairing our HVAC system. He came out ahead of the appointed time, was professional, courteous and knew his business. He quickly replaced the inverter, tested the system and respectfully asked if we had any questions or concerns. Ramiro is the gold standard in technical expertise and customer service. Fox should be proud of what a great technician he is."

"Forest and Ben deserve even more kudos for their exceptional dedication and professionalism. They not only replaced our heating and air conditioning unit during a time when our elevator was out of service, but they also completed the task with remarkable efficiency. Their hard work and commitment to providing excellent service are truly commendable. We are extremely grateful for their efforts, and we highly recommend their services to others."

"Shoddy/rushed work, low attention to detail. Aug 8, 2019 Fox changed my AC evap coil and overflow pan, and "reattached and sealed the duct work". $1500+ and 4+ years later after noticing my heating and cooling costs steadily going up faster than expected, I inspected my attic unit. I have documented multiple high flow air leaks- all coming from *only the areas where Fox had sealed the duct work*. These leaks had opened up because of their poor job of sealing - A minimum of aluminum duct tape coverage (single overlap) combined with a sloppy job of applying mastic. See photos. I should have done it myself, applying butyl mastic tape to seal the edges now is going to be a much better seal that is going to hold up over many more years , than the low-quality careless job done by Fox personnel that only lasted a few years before beginning to unseal. The other parts of the work (evap coil + overflow pan replacement) have been solid, but the haphazard rushed job of sealing up the ductwork has left an impression of rushed work without attention to details or quality control. They were quick to charge my credit card onsite - but couldn't spend the 5 or so extra minutes and a bit more tape and mastic work to do a quality sealing job that would last. It has also made me distrustful of AC repair companies in general. Fox or otherwise, everyone should always inspect the work done. I can substantiate all claims made above."

"Our Fox service tech was Olin Torres. Olin was great. He assessed the issue with our GFI plug and had it fix pretty quickly. The entire Fox experience was really easy and fast. Will definately use them going forward."