Sears Appliance Repair

4201 Main Street, Houston, TX 77002

● Closed
4.5 42
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Hours open
Location & Phone number
About Us
Reviews
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Hours open

Monday:

6:00 AM - 10:00 PM

Tuesday:

6:00 AM - 10:00 PM

Wednesday:

6:00 AM - 10:00 PM

Thursday:

6:00 AM - 10:00 PM

Friday:

6:00 AM - 10:00 PM

Saturday:

6:00 AM - 10:00 PM

Sunday:

6:00 AM - 10:00 PM

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Location & Phone number

4201 Main St, Houston, TX 77002, United States
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About the Business

Sears Appliance Repair is a trusted institution located at 4201 Main Street in Houston, Texas, United States. Our team of skilled technicians is dedicated to providing top-notch repair services for all your household appliances. Whether it's your refrigerator, dishwasher, washer, dryer, or any other appliance, we have the expertise to get it back up and running in no time. With years of experience and a commitment to customer satisfaction, Sears Appliance Repair is the go-to destination for all your appliance repair needs. Visit us today and experience the difference!

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Reviews

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Rating (required):
D Morgan:
1

"He never showed up to appointment. I was advised by Sears personnel (Julia) in benefits department that the technician need to put on the "Smart Sheet", that "parts are no longer available". When this smart sheet is received, it would be passed along to District Manager for replacement. I spoke to Tad by phone, after my appoitment time and he indicated the unit will not be replaced without pulling the circuit board, sending it off. This could take a month, with a 50/50 chance of working. I explained the 1st service call for the oven was Nov 17, 2023, & it this was the case, the circuit board should have been pulled then."

1 year ago
Sherry Walshak:
1

"The two technicians diagnosed the issue with my HVAC system right way. Unfortunately, their attitude was quite rude saying “you caused your own issue”. They removed two dirty furnace filters that caused my system to shut down. They were clear that I needed to replace them but were vague about where to put the new ones in. They made no attempt to educate me so I could install new ones. Overall, while their technical skills were great, they were not kind nor focused on helping me. I wish they would have said “here is the issue” then shown me where exactly to put the 2 filters. As it stands, I have 2 new filters and while I tried, I could not see where to install them. The goal should be a “help mentality” instead of bonking me in the head verbally and leaving me unable to finish the job. I am very unhappy. These two men need more customer service training in my opinion."

1 year ago
Homero Anchondo:
4

"Alejandro did a very good job. You have a problem with scheduling and timing window that you give for the service. Mi first appointment Saturday the 4th, I waited the entire day, you keep changing the hour and finally cancel the service and gave me another appointment 2 days later without consulting agin from 7am to 6 pm. This systemn may work for a "house wife" that stays at home all the day long but not for people that work or need to go out for other chores. Most companies give a window of 2 hours that is reasonable."

1 year ago
Dorothy Kendall:
5

"Technician very polite and explained everything as he did repairs. He knows what he is doing. Found problem and fixed it. Cleaned everything up as needed. Would and will ask for him again if I have a problem."

1 year ago
Gloria Robison:
5

"Alexander did an excellent job. He was very patient because my mother is a senior citizen. He took great care in getting the oven repaired."

1 year ago
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