Braswell's Air Conditioning And Heating Services LLC

"Scott is first class! Extremely knowledgeable, very reasonable pricing, but honest. I arranged an appointment he arrived on time, very courteous and accurately diagnosed my problem. I will use him again, he definitely has a life long customer."

"Best customer service! Scott has been great in accessing the problem and has been quick in fixing the problem. Great service and always friendly. Highly recommend!"

"Scott is knowledgeable, professional, and honest. He was very responsive to any questions I had both over the phone and by text. He took the time to explain what was happening with my system, which I very much appreciated, and I look forward to using him again in the future!"

"Finding reliable air conditioner professionals can be challenging, especially during the peak of summer. Many A/C technicians take advantage of customers' limited knowledge by pushing unnecessary purchases or recommending costly solutions when more affordable options are available. However, I recently had a positive experience that stands out from the rest. I had the pleasure of speaking with Scott, the owner of Braswell's Air Conditioning And Heating Services. In the past, I had dealt with another A/C company to address my cooling issue. They insisted I required a new condenser fan, which would have cost me around $500 to $600, including installation. Unfortunately, due to scheduling conflicts, they couldn't perform the work immediately. Given that I needed the job completed before the weekend due to a business trip, I googled AC company's based on reviews and landed on Braswell's Air Conditioning And Heating Services . During our conversation, I explained my previous findings, and we arranged for him to assess the situation the next day, which is today. Scott conducted his own thorough troubleshooting and determined that while the fan showed signs of wear, it was still in good condition. The real issue lay with a faulty capacitor, which needed replacement. The remarkable part? The cost was significantly lower—more than half of what a new fan would have entailed. What truly impressed me was Scott's honesty and integrity. Even though I would have accepted the fan replacement, based on the recommendation of the previous company, he prioritized transparency and long-term customer satisfaction over a quick profit. Scott, you have undoubtedly earned my trust and future business. While I hope not to encounter A/C issues in the near future, I now know who to call. Your dedication to ethical service is truly commendable, and I am more than willing to entrust my A/C needs to you."

"Braswell was amazing their technicians were phenomenal professionals and on time. I have found my AC company. They explained everything in detail. They were very responsive when I called for an appointment and they came the next day. I will let all my friends know if they have AC issues or just to require maintenance to call them…"