Handyman Connection of Austin-Westlake

"I got great service from their dispatch crew who made everything smooth and easy. My handyman, Stephen Nute, arrived on time, assessed the issue and suggested 2 ways to fix it. He was very helpful and knowledgeable and able to give me peace of mind with a quick but proper fix. Highly recommend."

"I hired Handyman Connection for a simple wall repair, expecting a smooth process. While they were good at keeping in touch, the situation quickly went downhill due to their work quality and their approach to solving problems. The first time they finished the repair, the wall texture clearly didn't match the rest of the room. When I pointed it out, they didn't offer a refund but insisted on trying to fix it. This happened not once, but multiple times, and each time they couldn't get the texture right. What made matters worse was that after every attempt they made to retexture the wall, the responsibility to prime and paint the area fell on us. This wasn't just inconvenient; it added extra work and expense on our part, turning what should have been a straightforward job into a never-ending project. Even after several tries, the texture still wasn't right. It became clear that they just weren't capable of matching it, but they wouldn't admit defeat or give our money back. We were left with a wall that looked out of place and the realization that we were stuck with the additional costs and effort of trying to make it look acceptable. The most frustrating part wasn't just the subpar repair work; it was how Handyman Connection handled the situation. Despite their willingness to keep trying, their refusal to consider a refund and the burden they put on us to finish the job made the whole experience exhausting. For anyone thinking about hiring Handyman Connection, I'd say be cautious. While they might keep you informed, if things go wrong, you could end up spending more time and money than you ever planned to make things right. In our case, it would have been better to hire someone else from the start."

"Rene Salazar showed up to inspect what needed to be done and was understanding of what I needed. He provided a quote pretty quickly. When I contacted Rene, several months later, he remembered me and set in motion to get the work completed. Ethan showed up to do the work and WOW, he did an awesome job. Thank you!"

"Great communication about arrival time. Very professional across the board. Cleaned up after. Had drywall repair, ceiling fan and big screen tv installed. Cost was average. Would recommend this company."

"Our handyman did an excellent job in sanding and painting our back porch stairs. He was courteous, on time and we are so grateful to have beautiful stairs!"