Allcat Claims Service

"Terrible company!!!! Their goal is to try to repair your home in the cheapest possible way and then they depreciate your homes value to keep from repairing my home properly. This was after the President declared our area as a Natural Disaster area. I wouldn't recommend this company to my worst enemy!!"

"We lost 3 large patches of shingles during 70mph thunderstorms in March. We didn't think much about the delay in getting an adjuster to inspect the roof but, when the adjuster did show up, it was obvious what type of service we were dealing with. I had put emergency tarps up myself and he didn't want to look under them to assess any damage. Instead, he took pictures of my phone screen while I displayed the pictures that I had taken. After 15 minutes of poking around he said he was done and left. In the meantime I had a roofing contractor do their inspection. They found shingles missing on 3 other aspects not reported by Allcat. Additionally, the shingles did not pass a brittle test, nor are they manufactured any more. Those last two findings require that the entire roof be replaced in TN so it's no wonder it wasn't reported. After 4.5 months of hounding my insurance company, I find out it's Allcat that is holding up the claim. We now have water damage on the other aspects not reported and still have not seen anything from Allcat. I'm just as disappointed in my insurance company for subcontracting such an uncooperative appraisal service."

"I was hired for a WFH W2 adjuster position and was fired during training supposedly for "things seen and heard," not work performance. I have yet to receive any communication from Human Resources or a member of the executive team for clarification on what things were seen and heard. When I hear "things seen and heard," I hear image and likeness. With that being said, what about my image and likeness caused the company to deviate from their discipline policies in their company handbook of verbal warning, written warning, and then termination? In addition, this firing occurred on a weekend trip home, over voicemail on a Saturday evening at 7pm. With my clothes still in the hotel, the claims manager canceled my flight, causing a travel nightmare. As a seasoned adjuster, I would not recommend deploying as a 1099 or accepting a W2 position with Allcat Claims. Their leadership is very nonresponsive and unprofessional."

"USAA transferred my home owners insurance claim to this company after a freeze moved through my area and caused a pipe burst. A pretty standard claim with resulting water damage. In two months, Allcat managed to send out two separate adjusters who both gave egregiously low estimates despite having estimates from my contractor with exact details on what the repairs would actually cost. They refuse to answer any questions directly, intentionally delay paperwork processing, and lowball adjuster estimates which further delays the process and potentially denies me money I am entitled to under my policy. This company made me claims experience 10x more stressful than the claim already was, and I requested that USAA transfer my claim from this company directly back to USAA. Good riddance and I sincerely wish you luck if you are forced to work with this company."

"I been dealing with Allcat for our property claims. We had a huge storm back in September 2021. We are still waiting for a response for our mold situation. I have called left multiple voice message no one gets back to us! I have children with asthma and they are getting sick. The mold company came and said they need to start the work ASAP! I’m going to get a lawyer that the way!! Worst company ever!!! What a shame they don’t care"