University of Iowa Health Care Medical Center Downtown

"Mercy has been a great option for my father in the past, but as of our past visit he has really let him down in a big way. My father was practically unable to walk when he left the facility and shaking uncontrollably. Not only was he pumped up with Oxy during his visit … he was sent home with no pain meds at the time of his release. Let me add my father can not make choices for himself and I was not called for any updates other than the first day he was in the hospital to ask if he needed to go to a nursing home when he leaves from treatment. If I would have known what I know now I would have never brought him here! You expect your loved ones to be in good care when you take him to a hospital for help but instead you have to babysit the care team because they don’t know how to communicate. I feel we we’re complete blind sighted and honestly pushed out the door without results . Be your loved ones advocate my friends… because ultimately you’re all they have in these times! These doctors don’t care!"

"If I could give Labor And Delivery 0 Stars I would. By the time I was mentally strong enough to sue, the 2 year window to do so had expired, & then I remembered Im a top performing google reviewer, & that still gives me at best a platform to possibly ignite change. I was already uncomfortable with the level of care I was receiving in Iowa. I was extremely sick during my 1st trimester & I honestly felt like my care team looked and me and said…..she has thick skin, SHE CAN HANDLE IT!! So I drove back and forth to where I’m originally from for 8 months to get prenatal care, until my husband became ill and was put in Mercy ICU for a week. They were amazing to us. So good that I decided to switch my prenatal care back to Iowa so I could deliver close in case he recovered slow. My doctor at the OBGYN specialty clinic in Coralville was amazing, very knowledgeable & kind. After that here is where it gets dark and graphic, but please understand, I just want to warn other pregnant women, RUN!!! I was almost 2 weeks late & the weekend before I was to be induced, my water broke at home. My family rushed me in & the nurses team was nice upon greeting, then I quickly learned that these people didn’t know ANYTHING, & may as well had been an Old Testament Care team with the level of outdated care and equipment in this branch of the hospital. The delivering doctor was mean, & cold, nothing like the doctor at the OBGYN CLinic. She would barge in and just shove her hands inside me, no instructions, no prep on how to position my body for the least pain. It was like she was doing it on purpose. I finally remembered how the OBGYN clinic doctor would position me so I laid like that in prep for her arrival. It to 4 sticks to get the epidural inside my back, which 1 or 2 is dangerous enough but 4! It took me 29 hrs to get 10 centimeters dialed & the worse part is, that little button to distribute meds was NEVER GIVEN TO ME!!! No wait the worse part is my daughter experienced meconium in the womb which they discovered when I arrived & still let her stay in me for 29hrs!!! Back to the meds, I didn’t even know I was supposed to have the button to distribute them until the day nurse came and told me I didn’t need to call her for it, it was up to me to push as needed. The night nurse made me call for her EVERYTIME I wanted to push it, & sometimes would tell me no!! The button was made to distribute in non concerning doses but she just WATCHED ME SUFFER!! It only gets worse so strap in! When it was time to push, we realized one of the foot stirrups was broken, but instead of rebedding me, they tried to hold it in place with a giant MAIL RUBBERBAND, then when that STUPID idea didn’t work, they had a nurse attempt to hold it in place for the hr it took them to realize my 10lbs baby wasn’t gonna come out vaginally! Prep for c-section was a disaster!!! None of the nurses could get a second IV line in my are and THE WHOLE DEPARTMENT TOOK TURNS TRYING!!!! At least 6 nurses stuck me multiple times, & then they just said F it! Send her in without it! They didn’t even tell the anesthesiologist!! He discovered it when I got it the room & demanded I have one, took him 10 seconds to put it in!! Then my husband is a big man so his scrubs didn’t fit. They were to give him bigger ones & send him in. NEVER HAPPENED!! He was told I loss so much blood that it wasn’t something he needed to see! WHO ARE YOU TO DECIDE THAT!!! I NEEDED HIM!!! To protect me from the doctor who sliced through me with NO MERCY!! I SCREAMED SO LOUD!!! She basically just shut me down, I FELT EVERYTHING!!!! I may as well not have had the epidural. I screamed so loud the anesthesiologist finally gasses me and knocked me out.woke up to a baby with low blood sugar due to a STOMACH INFECTION she developed in the womb!! The NIC at Mercy is very limited on what they can do, & in 2019 the only modern thing was the door to gain access. It was dark old and cold. Day 2 I came to hold my baby and noticed she was swollen & turning purplish around the mouth. Then she started spewing green bile."

"Terrible experience in the ER. The night shift is horrible. We took our daughter in after the triage nurse said we should have her seen. They asked if my husband was her father. The room we were in didn’t have a thing the doctor needed to look in her ears or throat. They left the door open every time they came in or out. The nurse was terrible. She tried to give our daughter too much medicine. When my husband told the nurse it was too much she acted like we knew nothing. We told her she wasn’t giving her anything. The nurse left and came back in and said she was giving out daughter that amount of medicine. I told her she wasn’t and to get the discharge papers. The nurse left and never came back. We could hear them talking at the desk and they were just sitting around talking when we decided to walk out. Marcy used to be our go to hospital but we will never go there again."

"The ICU nurses and doctors refuse to tell me anything going on with my husband of 17 years . But told his step daughter from another marriage who he really hasn't seen and over 18 years all about him over the phone. And asked her about his medical history. After getting consistent from him when on 11/03/23: right after he got transferred there and it was and still is completely visible that has nor is coherent enough to make his own choice"

"I went in at the advisement of a triage nurse I spoke with on the phone. I was then lead to a room where they forgot to close the door and then the nursing staff at the desk proceeded to mock me and laugh at my expense behind the desk “what does she think? She’s a medical anomaly”. Then when I got upset and asked Dr Joe if I could please just leave they treated me for anxiety- THEY CAUSED. Dr Joe then proceeded to tell me that the nurses that just so happened to reference my room number and symptoms were definitely talking about someone else- as if that would make it more appropriate. So thanks pregnant nurse Cory for your lack empathy. I will never go back. Nurse Jamie was the only one worth a damn."