Alvin Animal Clinic

"My family has brought our pets to Alvin Animal Clinic for over a decade and have always appreciated the attention and care they give to our pets… because for us, they are part if the family. Thank you Dr. West for your continued love and care for our fur babies. It means the world to all of us here."

"We recently moved back to Alvin and I took all 3 of my pets there for routine visits and vaccines. With my oldest dog (almost 15 yrs old) they said his teeth were basically in really rough shape and suggested doing a dental cleaning. The entire estimate for cleaning, anesthesia, meds, blood work, X-rays, etc was about $1500. On the day of the surgery my husband and I were still having difficulty agreeing on tooth extraction. So we asked them if they could call us before that decision was made. They said no because they can’t stop in the middle of the procedure. I said ok, then we want to make sure that the blood work and X-rays are done first so we know exactly what we are dealing with. And to be clear, the consultation that morning was with a tech not the vet because none of the vets were actually there yet. The tech leaves the room to see if she can get an answer about our request and comes back to tell us “we will call you before any extractions”. I was under the impression that ALL diagnostics would be completed by the time they’d call me with an update with a clear assessment of my dog’s teeth. Well, I get a phone call from Dr. Hoffpauir and she says that we need to remove a few teeth but she wasn’t able to tell me the exact number. This led to more frustration between my husband and I because of the unknown. Ultimately the procedure was canceled due to this but when we picked up our dog, we found out they hadn’t done ANY of the X-rays before that call. So basically they wanted to sedate him, do the X-rays and move forward with extraction without talking to us. This is not appropriate or ethical by any means and therefore we have lost all trust with this clinic. In addition, not once did a vet actually explain to me what to expect with the procedure. When I talked to Dr. Parker at our routine visit, she didn’t go over much other than to say how important it was so I made the appointment. Today during the consultation and signing of paperwork, I expected to meet with the vet and have an opportunity to discuss the procedure in full, not just talk to a tech who didn’t seem to know much. I went along with it anyway thinking maybe that’s just how they do it here and I don’t have reason to not trust them yet. I should’ve never agreed to any of this from the beginning."

"Very Happy with the service I received today for my baby Noah. I loved the fact that you have to walk in with you bby and meet with the doctor instead of dropping him off and then picking him up afterwards. Prices are very reasonable in par with other clinics. Just moved to Alvin and I'm glad I found the perfect clinic for my bby. Highly Recommend."

"We want to thank the Doctors and staff of the Alvin Animal clinic for their kind, professional and compassionate care! Dr. West and Dr. Henshaw are such amazing Veterinarians and went above and beyond to assist our pup during her final moments. Vet Techs Sam and Elyse were so kind and did everything they could to ensure both our pup and us were comfortable and informed every step of the way during our pups final days. Jasmine and the other front office staff are the exact people that are perfect for greeting your clients as they walk into your facility as you can see and feel their kindness and compassion. Thank you all!!!!"

"Dr. Henshaw was absolutely a blessing to us. She was thorough, knowledgeable, and patient during a difficult time with our little guys cancer prognosis. She was communicative and explained all the options we had. Ultimately, when we had to make the choice to let him pass, she was compassionate and supportive. I’m so thankful for having her expertise to help guide decision making and then the comfort she provided through the very end."