Tractor Supply Co.

"Propane refills.. pay for what you get, not a cylinder exchange. Pleasant employee"

"Wit complete understanding that things do happen for 3 days I called this store to make sure someone was going to be available to fill my propane tank and each day was assured that someone will be available Friday until 730pm. My propane tank is big and heavy and takes a LOT to get it to the store to be filled. Get the tank loaded and ready at 6:30 , we all get in the truck and I call only to be told the person that was available to put propane in my tank left at 6 o’clock. I was also told he was the manager and he left so there was nothing that could be done. I really don’t think this is at ALL professional nor is it good customer service, I just wanted this to be known because a lot of people use propane to heat water, to cook and other things and this we a VERY BIG inconvenience."

"Bought a UTV in November, it was delivered to the Alvin Tractor Supply with a bad tire so as part of me taking delivery, they said they were ordering a new wheel assembly. To date, I have visited the store and called 5 times and have been told: 1) This is the first that I have heard of it. 2) Let me re-order that (twice). 3) I have no idea what's going on. 4) This is the first that I have heard of this. 5) We have no record of this. and my favorite: "This is the first that I have heard of this". I have spoken to the store manager twice, the assistant manager, the receiver (extremely rude, useless individual) and the regional manager. End result: I still have a new UTV that has a bad tire and now ZERO respect for the liars at the Alvin, TX tractor supply. June 29th, 2023 Update: Still no tire, still no outreach from anyone at this store. I'm honestly confused at how this location has such good reviews. Actions say differently"

"Till date this location is the best in their service. Every associate is helpful. During the current visit Ernie from TSC went out of his way to help us find the right kind of nuts and bolts for our lawn mover and trimmer. Has plenty of parking and the place is clean and well organized."

"Check out is SUPER SLOW, if there is more than 4 people in line. You could buy a house quicker. So they really need to speed up this process. Self check out would be great. Less slowness and more technology needed here. Most of the time you would be lucky to find what you are looking for at this store. Store seem crammed up in many areas and makes it difficult to get thru areas. Need more organization here. I have been to other Tractor Supply and they are not this bad. Improvements needed..."