FairBridge Inn Express - Gurnee

"What a toilet. I wouldn't recommend this dump to a prisoners ondeath row. I'd rather sleep in casket"

"They changed their name to Gurnee Motel. But it’s still the same moldy, bug infested, stained, & run down business."

"I was traveling from california to illinois was very tired the room I checked into was NASTY the bed was wet the pillows were soaked . The bathroom towels were soaked rolled up sitting on the back of the toilet. Blood all on the bathroom floor cigarettes burns on the blanket turned ac on a horrific order came out . Bugs in the bed crawling . The front desk guy said the room was fine wiped the blood up with tissue .my Asma said no couldn't breathe and then as I am leaving tells me it's non refundable 141.98 really I wouldn't let my worst enemy sleep there this was July 30th was just nasty smelly . How can people be so nasty no pride was crazy and reservations said clearly they would not charge my card until I saw the room . Being I had an other nasty experience in finding a room . People have no morals the motel look okay but was very poor neighborhood. Window wouldn't open smelled awful very disappointed"

"Please please please do not stay here. I had to sleep in my car due to the amount of roaches and other critters. The rooms are FILLED with roaches of all sizes, amounts other bugs. The microwave was filled with bugs. There are rat traps in the rooms, intended to catch pests and other critters in the room. There are mold spots on the ceilings of the bathrooms. Not to mention, management is so unprofessional and rude. Sunny, the manager, refused to give us a refund for the horrible condition of the hotel. He offered to give a discount but why would I want to book another stay at this disgusting hotel? When I had to sleep in my car for the remainder of my stay there. PLEASE PLEASE PLEASE DO NOT BOOK HERE !!!!"

"NEVER use this hotel if you can avoid it. I booked a room for 5 nights. It was cheap and due to circumstances beyond my control price was my number one factor. Lets start with the fact that due to road construction we could not enter the properly via the actual main entrance. Not the fault of the property by any means but a major inconvenience. When we arrived and went up to our room first thing I noticed was the smell. It smelled musty and stale and smokey everywhere. The carpets were old, dirty and looked like they had not seen a vacuum in months. The first room we were given was as dirty as the hallway and smelled equally as bad. The phone didn't work and there was no running water. We complained and got another room. More of the same. Dirty, stinky and just in disrepair. We considered changing hotels but could not afford to pay for cancelling our reservation and for other accommodations. We went and bought cleaning supplies and bedding to make it habitable. I could go on and on about the cleanliness but what's worse is the absolute horrible service we received. We only got 2 normal towels for 4 occupants and they acted like we wanted their first born when we asked for more. Later in our stay we asked for a clean set of towels and they literally counted the towels. When we asked for anything we were met with rudeness. They clearly do not under hospitality. My husband was actually yelled at by one of the employees and another time we had to wake an employee sleeping in the lobby to ask for towels. Again...I know you get what you pay for but cleanliness and friendliness are FREE! DO NOT BOOK FROM THIS HOTEL!!!!"