CVS

"Super friendly location that has fully stocked shelves (a rarity with most CVS) I transferred all of my prescriptions from HEB to this specific CVS because of how nice the pharmacy staff were to me and understanding even when there was a small issue. The pharmacists and techs are all incredible"

"While at Sunset shops, usually pet related, I always visit the CVS as the staff is available if I have questions taking time to assist me. The cashiers are the best in SA guiding me through the store to help. It’s great for a Coke, holiday needs and sales."

"Usually when I deal with the pharmacist gentlemen with blue eyes it’s a good experience. This is pretty much my last straw with this woman that works in the pharmacy she’s always rude and has an attitude and gives people a difficult time gives little to no effort. She has red hair and is short fat and pale unsure of what her name is. I recently had surgery and went directly there when I received a message and checked on the cvs app to see and make sure my medication was ready . I had my mom drive there for me so I can get my medication the pharmacist said that it wasn’t there nor was it ready and she couldn’t transfer it to another location because the Doctor would have to which is a lie because all they have to do is call the doctors office and request that so they can send it in it’s already almost time to close and she said she didn’t have access to any other cvs or know there number at all and mentioned that they closed at 7:00pm Mind you my mother arrived as soon as we got the text so I wouldn’t be in pain we’ll I am ! Then the lady behind her made a comment as well saying “2 minutes”. You don’t leave until you are done helping people with their medication because it can be crucial to them . She doesn’t need to work there and needs to be fired because I’m not the only person experiencing this with her. People like her shouldn’t be in a field that’s suppose to help people."

"The pharmacy absolutely will not answer the phone, they leave you on hold for 10 min then hang up no matter how many times you call. Can’t believe a reputable brand like CVS is allowing this as others have complained about it already."

"Really bad experience. Got a text at 6:59 pm that my much needed medication was ready for pick up. Upon arrival, with an employee at the pharmacy still present, I am patiently waiting. I keep saying excuse me and ask “can someone please answer me”. Finally the employee replies and says pharmacy is closed and that the register automatically shuts down at 7:05. When I asked why I would get a text at 6:59 about meds being ready for pick if they close at 7. The employee Stated it’s a text from Rhode Island and Rhode Island doesn’t know the hours. Rude, no sympathy, no empathy, and no customer service skills. This medication is needed for a serious health condition and I explained that and got nothing but sorry, new hours, we close at 7."