Fidelity Investments
23233 Cinco Ranch Boulevard, Katy, TX 77494
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Fidelity Investments is a leading financial institution located at 23233 Cinco Ranch Boulevard in Katy, Texas, United States. Specializing in finance, Fidelity Investments offers a wide range of services including investment management, retirement planning, and wealth management. With a reputation for excellence and customer satisfaction, Fidelity Investments is committed to helping clients achieve their financial goals and secure their financial future.
Reviews
"Fidelity is an excellent financial partner to help you navigate today's complex investment landscape. The people at this office in particular are exceptional."
"I put $850 in here to invest w/ options. I applied for level 2 option trading but was denied. I tried calling but they are not allowed to release the criteria for being approved...? I literally trade on three other platforms no problem... Now to boot, I cannot withdrawal my money cash at a branch even thought my account balance is $850, and i cannot withdrawal to an external account until 72 hours. Legit wasted three days and offer less services than all competitors. Banking here just makes no sense."
"I Called today to discuss moving my portfolio to this firm. However, after 17 minutes of holding no one ever answered the phone. So that leads me to be inclined to believe the other reviews."
"I walked into the Fidelity office (23233 Cinco Ranch Blvd) to talk to someone about investing. I asked to speak to someone about Fidelity mutual funds and about setting up an account. When I was called up to the counter (literally) I was told to setup my own account online and to add funds from my bank account. Ok...no problem. I was then told to follow-up with a phone call so someone can answer my questions regarding Fidelity funds. Ok, it's at this point that I felt Fidelity has now likened themselves to Etrade. If this was Fidelity's goal...well done! There was little to no customer service to identify or understand my investment needs or goals. Aside from from the comfortable seat, free coffee, and newspaper...I felt like I was at a grocery store checkout and not at an investment firm."
"Going into professional service office you expect professional staff but that's not the case. You never feel welcomed at the branch, you don't see smile on the faces. Looks like staff is being forced to work."
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