First Service Credit Union - Katy
23665 Katy Freeway, Katy, TX 77494
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
First Service Credit Union - Katy is a trusted financial institution located at 23665 Katy Freeway in Katy, Texas. As a full-service credit union, we offer a wide range of financial services including banking, loans, and investment options. Our convenient location and friendly staff make managing your finances easy and stress-free. Whether you need to access our ATM, open a new account, or get assistance with your finances, our team is here to help. Visit us today to experience the personalized service and competitive rates that First Service Credit Union - Katy is known for.
Reviews
"I want to express the experience. that I have been receiving from the bank tellers at First Service at the Katy location. The tellers are very professional, friendly and knowledgeable. I have to say that I have never banked anywhere where I felt like family. Wow! How refreshing. To receive this type of treatment is not so common these days. I want to highlight DeAnn and Michelle for their super nice personalities. Jesus, the branch manager, has to be a special kind of person to organize this level of professionalism."
"We had a car loan through this company. They auto-withdrew an extra payment from us after the vehicle was paid off. We didn't think much of it until we got a statement that they are now charging us a $5 statement fee. Then charged us another $5 to mail us our money back. So I paid you every month with interest on time for the life of my loan then you charge me more to get my money back. Pretty disappointed that this is how they wanted to do business with me."
"I've been a member for years.....but customer relations has went way down hill. Hardly any atms anywhere that's you don't get a fee for can't do mortgage, can't do business loans don't want to help you refinance anything......I'm seriously considering getting a new bank!"
"Worse service. They have not given my insurance docs and now they want to charge me for the insurance. We had insurance on the car from the first day we bought the car and we got the loan. I have made several trips there. To show them My insurance. My agent emailed it to them as well. So disappointed as how something so simple can waste so much of their customers time. I got a call today that I owe them for insurance!!!! So upsetting."
"Chun John Wang is amazing! Closing on a home and was urgent to get my auto refi'd as fast as possible. He was able to get me done in less then 2 hrs.. still waiting on another loan place to call me back. Really blown away by the service he gave me today. If any managers are reading this, I'd recommend advancing him. Great people are difficult to find. Thanks again John!"
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