Pet Paradise Georgetown

"I have instantly fallen in love with this place. Everyone is so kind and helpful over the phone and in person. You can really tell they care about your fluffy babies here! They listen to you and your babies needs and keep you updated on things."

"We LOVE Pet Paradise in Georgetown. Our dogs absolutely love it there. The staff is excellent , they are super communicative and do such. A great job with our three dogs with three very different personalities. Love the report cards and being able to check in on the cameras during the day"

"My puppy loved it here and we had a great experience with the very caring staff. We only did the doggy day care, no boarding. With how much my Joey loved going, I know they were taking good care of him and I saw some of the staff giving him a smooch which I loved. BUT......I didn't give 5 stars for only 1 reason- they recently updated their terms and conditions where they can essentially kill your dog and not be held accountable for it (you have to go through their biased arbiter). There is no incentive for this company to keep your fur baby safe and alive. Any company that does not want to have some accountability for their actions is not a company that I will trust my loved ones with. If you want my money, be willing to sit in front of a jury of your peers if your company harms my fur baby. I won't go back to this place, which is sad because most of their current staff is good. Bottom line: READ THE FINE PRINT, you won't like what you see."

"A True Paradise for Pets! — Every time we entrust our King Shepherd (2 years) and Great Pyrenees (7 months) to Pet Paradise Boarding, we are absolutely assured they're receiving the utmost care, love, and attention. The manager in the boarding section is extraordinary - responsive, knowledgeable, and evidently passionate about their work. It's comforting to return from a long trip and find our dogs not just okay, but brimming with rested energy and visibly happy. Moreover, having New Day Vet Service housed in the same facility is a game changer. Dr. Caprone and his team are nothing short of incredible. Knowing that a qualified vet is within arm's reach while we're away brings an unparalleled peace of mind. Their dedication and professionalism are evident in every interaction. This unique combination of boarding and veterinary services makes Pet Paradise and New Day Vet Service our go-to choice for our beloved pets. We couldn't recommend them highly enough and will undoubtedly continue to use their remarkable services!"

"Highly disappointed! I left my three pets over the holidays and when I picked them up they were saturated in urine. I touch their coat and it was sticky like they have been laying in urine for quite some days. As I was waiting for them to bring my pets, I noticed they had one of my pet in a different location when I requested for them to be together. All my pets came back sick with diarrhea, and one of them has bloody swollen paws and bleeding from the side of his snout. UPDATE: The moment I arrived home someone from the facility reached out to me and wanted me to be aware of my pets cuts and they were unsure how it could have happened and offered me three free pet baths. I asked them about the strong smell of urine because I immediately bathed then and the smell doesn't go away. The person that called me said he worked the front and doesn't know what happens in the back. Very disappointed! I know we all love our pets like we do our children so please beware and book elsewhere. I am on my way to vet to take all three of my pets for a checkup. I will be contacting Texas Animal Health Commission to file a complaint and BBB."