Zen Imago, PLLC

"I am absolutely grateful to have Lola as my therapist. She has helped get through some really pressing times. Lola is amazing and passionate about what she does. She is living in her purpose."

"I really enjoyed visiting Dr. Clay. She was very patient with me during the pandemic when I wasn't taking my mental health work as seriously and dealt with many of my meltdowns during our sessions with compassion and understanding. I can be frustrating to work with as I am not consistent and can be hard to get messaging through to, so I always appreciated Dr. Clay's kindness during our sessions. That being said, I had to stop seeing her after a distasteful incident. I picked therapy back up after a year hiatus. Unfortunately, Dr. Clay was on vacation and she outsourced my session to a partnered licensed health professional to meet with virtually that was based out of California. I logged into my phone around 10 minutes before my session. I was instructed by the email that if I were 15 minutes or more late that I would be charged for the session. I waited around for the professional to log on, but they never did. I was not provided with a phone number or email to contact the temporary therapist. I was nervous about being charged so I took two screenshots that showed I was in the waiting room of the virtual appointment. The therapist never logged into the session and 30 minutes later, I left the session. I emailed Dr. Clay to let her know and she replied later that I would be charged for the session, as the other therapist stated I was a no show to my appointment. I provided the screenshots to Dr. Clay to show that I was, in fact, available in the app virtually for my appointment. She sent a text back that said she wasn't disputing my version of events but that the other therapist's virtual cords showed that I did not show up for the appointment. That was really frustrating and off putting, as I had a screenshot that proved that what the other therapist's system said was otherwise. I did not have a track record of missing appointments with Dr. Clay. There was no acknowledgement that perhaps the therapist went to the incorrect area or that I was possibly sent the incorrect link. It was really disappointing to be treated that way by Dr. Clay. Needless to say, I never rescheduled and I never paid for the session that I missed. I never scheduled another appointment with Dr. Clay, but I did find another therapist who I see monthly and that I like. Thank you Dr. Clay for your help, but that one incident left an extremely bad taste in my mouth."

"Lola is very passionate about the work she does. She has a gift for meeting people where they are and has the natural ability to help people see the beauty in themselves. She is definitely walking in her purpose. If you are in need of therapeutic services and support, Zen Imago, PLLC would be a good place to start."

"I highly recommend services from Zen Imago. I received excellent LPC supervision from Lola Clay. Her professionalism, vast knowledge and experience, coupled with patience, empathy and encouragement was exactly what I needed. Lola is an amazing person and a joy to work with."

"Lola’s office is very comfortable, clean and organize. And she is very professional. I’m a Business woman. Lola has given me a lot of advice. She is awesome. Very highly recommend it. Thanks Lola"