Pet Haven

"Great!! The customer service here is fantastic. They did great grooming on all 3 of my granddoggies."

"I brought my lion hair rabbit to this establishment to be groomed and I spoke with the owner over the phone everything was going so well at 1st but once my son and I got there the experience was horrid. My son and I had watched so many videos on how to properly handle a domesticated rabbit and not one was seen in the establishment. I got our rabbit for my son for an emotional support animal. He and I were extremely disturbed and disappointed with our experience there. This was the last time my rabbit will ever be put through this type of trauma or treatment. My son and I cried because we didn’t want to leave him there but he needed to be groomed so we said a prayer and went home. Ms. Laura was handles him very roughly and when she picked him up she didn’t even support his feet then when he kicked around( because keep in mind that rabbits are prey animals and already don’t like to be held bc it’s stressful for them ) she yelled at him and she also brushed him while holding him in the aid with no support I thought she was going to drop him. I will never bring another animal there ever or refer any animals to the establishment. My poor rabbit was afraid to com from his cage and he’s always really happy go lucky jumping around and doing binkys he went strait to hide once we got home. Even my bff on the phone was like oh heck no I’m leaving her a bad review bc that’s not right. It really sat with us so wrong and, I paid 120 for a $10 brush and to get him groomed and abused. Thank God he’s Non aggressive at all even more of a reason he should never have gotten this type of treatment, then she asked for a tip I was truly out done."

"Lori is the best she will go above and beyond to make sure you are satisfied with your fur baby or babies. I have used her in the past and have always be satisfied with her grooms, we just recently got a new puppy a Golden Doodle Max and started using her again and again received top notch service when she is doing the grooming."

"I have had my dog serviced once and when I picked her up her nail was bleeding. They cut the nail too low. I decided to give them another shot but when you call them the woman who answers is not friendly at all. I asked if they had a same day appointment and she said no then abruptly hung up the phone. This has happened twice. I don’t care how close the establishment is to me, I will not return. My thought is if the the customer service is this bad, how are the pets being treated? I have found another groomer that is friendly and the customer service is great."

"Love Pet Haven! The only place I bring my dog. He will not let anyone else touch him. He is very difficult and aggressive when being groomed! Ms Laura was the only one that would help me when my dog had extreme anxiety when being groomed. He’s now been going to her at Pet Haven for the last 4 years!"