The UPS Store

"Exceptional customer service. Mr. Patel and everyone there are kind, courteous and professional. They take time with each customer and go out of their way to provide wonderful customer service. I have a mailbox there and have for the past two years and it is always a pleasure to see the friendly faces of the staff."

"This location is my go to location. I’ve never had a lost package or a delay either. Very professionals and knowledgeable staff! You may see a long line at first, but don’t worry when you do. That line will move faster than you expect! I’ve been coming here for my business needs for over 5 years. I can’t stress enough how great this location is."

"I had a concern this morning I’ve been back and forth with Nike. Nike said since my item was already delivered and I needed to deal with this situation with UPS directly. I called UPS in Rosenberg and spoke to a gentleman named Jonathan. Although he was busy to assist me, he took down my number and asked if he could call me back when he had the time. He did just as he promised and I was able to get my order rectified. Exceptional customer service goes a long way, THANK YOU Jonathan for your assistance with my matter and professionalism. I hope you get promoted to management. This busy location could use someone of your caliber to manage it. All the best and thank you again. One happy customer."

"I run a small business and recently made the switch from USPS to UPS due to all the local delays in the regular mail service. I used to dread going to drop my packages every day but this has been such an amazing change. Their staff is always nothing but friendly and willing to scan my many packages so I can get a receipt. No matter how many I bring that day. If I had any questions they were happy to help. I love this location and it truly feels great to know your packages are handled with care and efficiency. Even my husband says it's nice to see me leave a mail place with a smile on my face and not just frustrated. What was an stressful change has become a blessing in disguise. I wish USPS staff was a quarter as professional and friendly as they are in this location. Thank you for such a seamless experience."

"I’ve always had a very pleasant experience and great service at this UPS location. Even when the place is extremely busy, the employees will go as fast as you do. With the line out the door I was in and out in less than 10 minutes returning six separate Amazon orders . As long as you have all of your things in order, they can take care of you, fast and efficiently. I’m sure the negative reviews only reflect people who are unprepared. I’m glad this location is close to home as it is my go to UPS store!"