SUSAN LUGO

"I love the way Susan does my brows. We recently tried mixing two henna colors and when I tell you it’s flawless. It’s so natural and I love it. She does an amazing job and I recommend everyone to come to this salon."

"Wow just got further confirmation why this is the worst salon and customer service I have ever seen. I went here 2 years ago and they completely burned my skin and messed up my brows and only yesterday did I get a response from the owner on google reviews apologizing and telling me to reach out to them for further assistance if I needed it. I did try reaching out 2 YEARS AGO, I sent multiple emails which were never responded to, I called the salon multiple times and even went there in person only to be brushed off after telling me I would be getting a full refund which never happened but they expect a response to my issue 2 years later would be helpful... what a joke of a business and owner. I have worked in salons for years and have never seen a customer treated this way which is very sad when people come in and spend a lot of their hard earned money at horrible establishments like this. STAY AWAY from this place trust me you will be better off. If 0 starts was a option that's what I would rate this place"

"This place is THE go to for brows in Elmhurst! The attention to detail is beyond amazing. Susan and her staff create such a warm and friendly atmosphere and everyone compliments me on how perfect my brows look!! They are BUSY so book in advance but they are worth the wait everytime!!"

"EMMA IS A TRUE QUEEN!!! She made sure to explain everything she was doing and she took her time! It was my first time getting my eyebrows tinted and my first time in 2 years getting my eyebrows done. SHE SLAYED THEM !! Im OBSESSED with my eyebrows! I will reccommend her to everyone !!"

"Susan is the BEST in town!!! First time I went to Susan, I was extremely impressed with her work. She shaped my brows and then recommended I allow them to grow for a longer time so that she could give me a better shape. At the time I was recovering from chemotherapy so my hairs were barely growing back. This was back about a year ago. I have been there ever since. I Immediately went on her appointment app and scheduled appointments in advance so that I could keep my spot! Her studio is clean and chic! I love all of the updates she has made. She loves what she does and you can see it in the smiles of her clients as they're walking out of the door. Susan has become much more than just "my brow lady." I consider her an amazing human being. She really has a great heart and considers her clients valuable. I am thankful for Susan and the work that she does!"