Leslie's

"This review is for services and not the store itself. The local owner, Christine is knowledgeable, helpful, and very nice. Unfortunately she doesn't have any control over the services rendered. I bought an expensive filter and paid to have it installed. During the installation the technician exclaimed "Oh s**t" but continued. He had broken a lateral. When finished he told me I would probably have to backwash a lot and should expect to see some glass in the pool. For one whole season I thought I was doing something wrong. When Christine finally helped me figure out what was wrong, the person in charge of services refused to stand behind their work. DON'T get services done by Leslie's they don't stand behind their work."

"Very clean and organized store. Manager Christine is very knowledgeable and helpful. We will be fast friends she says. Looking forward to working with her and purchasing my pool needs from her"

"The manager at this location is hands down the most helpful of all locations that I have been to. I finally have the pool under control because of her. I won't go back to any other place. Boerne Leslie Pools is the place to go for your pool needs."

"I need to comment that the store personnel have been very helpful. My disappointment is in getting the repair done. I happened to know exactly what I needed done when I called to schedule. I was told that they had to have someone do a site visit before the repair. That took 1-2 weeks. The very nice repair person said “If I would have known what you needed I could have done the repair right now,” which was upsetting because I already knew what needed to be done and told them when I called. He made it sound Iike the site visit wasn’t necessary. Then, when I tried to schedule for the actual repair (which was all I wanted in the first place) I was informed that they were so booked that they couldn’t give me a date for it. I gave up on them and had the repair done by someone else 2 days later."

"This is the first online rating I’ve EVER given to a company but considering my negative experience with Leslie’s Pool Supplies in Boerne I refuse to turn a blind eye. Don’t waste your time paying a 50% premium over other reputable companies and don’t waste your time believing in the best price guarantee. This place is a joke and you’ll find the minute you ask about pricing, the smiles that welcomed you as you walked in the door turn into refusing to make eye contact as they encourage you to go buy somewhere else. Ma’am behind the counter, thank you for not wasting my time any longer than necessary and thank you for making all of my future pool supplies and service decisions an easy one. Boerne Pool Supplies should be paying you commission because you are hands down their best salesman."