Naperville Running Company 34 West Jefferson Avenue, Naperville, IL 60540

"I ordered a pair of running shoes on Amazon and received my shoes from Naperville Running. They came with a nice note from the shop. Later on I developed a problem with how my shoes were affecting my alignment. I called to get advice bc (I was beyond the Amazon return frame) I didn't want to make the same mistake with my next pair. The gentleman I talked to was so helpful and knowledgeable. He explained the difference in my two pairs of shoes, gave me some recommendations but also how I could still use my shoes with addition of special insoles if that was a route I wanted. If I lived closer I would be going in their store to try on, be fitted and buy shoes. You won't regret shopping with this company, they are very kind, knowledgeable and helpful. If ever am in the area I will be stopping in. Thank you."

"John, Julian, and Jake (three guys working in two separate stores) worked their butts off to get me into the right pair of shoes. It took a couple of tries, but John gave my foot pain more attention than any other salesperson ever has. He helped brainstorm creative solutions, switching out insert-shoe combinations and letting me try each new set-up for a couple of days. I eventually landed on a pair "no drop" Altra's that have given my toes the space they needed. The foot pain is going down and I feel a lot of relief. I can't recommend them enough."

"Julian helped me find new shoes because my feet were very achy. He dedicated a full hour and helped me try on Atleast 10 pairs of shoes/sizes. He truly is a blessing because of his patience and dedication to the customer. Thank you! Pros: Julian A+ employee, music in the store, atmosphere is nice and non judgmental. Cons: pricey but I got what I paid for and am happy"

"Unfortunately, this review is long overdue. Nevertheless, I still feel compelled for four reasons. 1) To share about Dan. 2) To speak of this particular store. 3) To hopefully help many others find the comfort I did. 4) Because this store earned it and deserves it. My wife and I were in town celebrating her birthday at Ramsay’s Kitchen when we decided to stop into NRC and that’s when we met Dan. From a customer’s perspective he did absolutely everything right. Yet, what stands out to me most is how compassionate and attentive he was to my discomfort, and how committed he was to a solution. I’ll be the first to tell you I was skeptical, however, Dan was quite confident. It was that same confidence and their 100% satisfaction guaranteed store policy that sealed the deal for me. I’ve never had a more pleasant experience, and I could never possibly thank Dan and his team enough. They truly care, and I’m confident you’ll discover this too the moment you walk through their door. We plan on returning so my wife can be fitted with their new arch support technology that forms to each of your feet individually."